Process Controls Specialist [211701]
About the role
Join a leading organization at the forefront of innovation, dedicated to shaping the future of complex operational environments. As a partner with Aquent, you will play a pivotal role in driving efficiency and clarity across critical business functions, making a tangible impact on large-scale initiatives.
Responsibilities
- Define, maintain, and update Standard Operating Procedures (SOPs) for global project controls within Engineering, Procurement & Construction.
- Design end-to-end process flows and swimlane diagrams using advanced visualization tools.
- Translate intricate operational workflows into clear, standardized, and actionable documentation.
- Create high-quality technical documentation for processes and systems, including Quick Reference Guides and User Guides.
- Ensure all documentation is concise, accurate, consistent, and adheres to industry standards.
- Develop comprehensive training materials for business continuity, reporting and analytics launches, new process rollouts, and digitization initiatives.
- Collaborate with organizational change management and project teams to transform process changes into practical, role-specific training content.
- Develop process documentation and training for various enterprise systems and digital tooling.
- Identify process gaps, inefficiencies, and opportunities for continuous improvement.
- Ensure documentation remains current as systems, tools, and processes evolve.
- Partner with Subject Matter Experts and cross-functional teams to accurately align and document processes.
- Define Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs) for process improvement and facilitate discussions for process alignment.
Qualifications
- Bachelor's degree.
- 5-7 years of relevant experience in process management or related fields.
- Proven expertise in business process documentation and Standard Operating Procedure (SOP) development.
- Demonstrated ability in process mapping and workflow design.
- Proficiency with visualization tools for process flow modeling.
- Strong technical writing skills.
- Experience in developing training materials and user guides.
- Able to produce high-quality deliverables with minimal rework.
- Commitment to long-term engagement in assignments.
Nice-to-Have Qualifications
- Experience supporting Engineering, Procurement & Construction, construction, data center, global project controls, cost management, risk management, planning/scheduling, or estimating domain.
- Cross-functional collaboration and stakeholder facilitation experience.
- Prior experience supporting process, controls, or digitization initiatives.
- Experience with large-scale enterprise environments.
- Six Sigma certification.
Benefits
Aquent offers a range of benefits including subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. Additionally, we provide free online training through Aquent Gymnasium. For more information on our awesome benefits, visit here.
Company Culture
We prioritize growth, inclusion, and purpose. At Aquent, your ideas are valued, and your work drives real change. With flexible work options and a supportive environment, you'll have the tools to thrive both personally and professionally. Be part of something that truly matters.
About Aquent
Aquent connects the best talent in marketing, creative, and design with the world's biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!
Equal Opportunity Employer
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.