Process Automation Engineer

Responsibilities

• Serve as a trusted advisor to departments including Operations, Engineering, Sales, Customer Service, Finance, and HR.
• Gather requirements and translate business needs into technical solutions.
• Define, design, develop, deliver, and support automated business processes.
• Establish, deploy, and maintain secure private AI and Large Language Model (LLM) platforms, including on-premises solutions, to ensure company data, intellectual property, and customer information remain protected.
• Develop and maintain AI knowledge systems that leverage internal engineering, product, quality, service, and operational data while ensuring information remains secure and accessible only to authorized users.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Information Systems, or related field.
• 3+ years relevant experience in business process optimization, software development, business systems improvement, or process automation.
• Working, practical knowledge of AI tools and platforms.
• Experience with workflow automation platforms.
• Experience with integrating systems using APIs, cloud services, and LLMs.
• Strong problem-solving and business analysis skills.
• Excellent communication and stakeholder management abilities.
• Experience with on-premises deployment/maintenance of LLM.
• Strong experience working in a manufacturing company, working with manufacturing operations, sales and sales operations, accounting, and finance.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Information Systems, or related field.
• 3+ years relevant experience in business process optimization, software development, business systems improvement, or process automation.
• Working, practical knowledge of AI tools and platforms.
• Experience with workflow automation platforms.
• Experience with integrating systems using APIs, cloud services, and LLMs.
• Strong problem-solving and business analysis skills.
• Excellent communication and stakeholder management abilities.
• Experience with on-premises deployment/maintenance of LLM.
• Strong experience working in a manufacturing company, working with manufacturing operations, sales and sales operations, accounting, and finance.

Skills

• Generative AI platforms including Microsoft Copilot, Open AI, Anthropic, or similar technologies.
• Development of AI agents, chatbots, or knowledge management systems.
• SQL, Python, JavaScript, or other scripting/programming languages.
• AI, cloud, or automation certifications.
• On-premise ERP system Infor Syteline and manufacturing systems.
• Systems and AI platforms in cloud hosted applications like HubSpot CRM, StarShip, Power BI/Fabric, SharePoint, Power Automate.

Benefits

• Paid Time Off
• Paid holidays
• Medical insurance
• Dental insurance
• Vision insurance
• Short-term and long-term disability
• Life insurance
• 401(k) plan with immediate vesting
• Employee referral program