Process Analyst (Hybrid)
NYCM Insurance · Edmeston, NY · Today
Management$48k–$75k/yrFull-time
About the role
The Process Analyst provides in-depth analysis and recommendations on corporate operational efficiency initiatives. They collaborate with teammates and divisional key stakeholders on analytical and technical projects.
Responsibilities
- Retrieve and analyze data from various internal and external sources in preparation for complex analysis.
- Develop, maintain, and enhance Lean Six Sigma/operational efficiency models and tools to analyze and provide business insight (capacity models, process maps, etc.).
- Assist operational efficiency team in development of new business processes.
- Assist in the development of key internal and external reporting metrics.
- Effectively mentor and train others.
- Verify accuracy of data pulled and take corrective action.
- Review findings and make recommendations for process changes or other areas of opportunity.
- Collaborate with divisional key stakeholders to communicate findings in support of strategic operational efficiency initiatives.
- Willing to learn and ability to retain new concepts such as process and applications.
- Ability to work various hours based on project needs.
- Other duties as assigned.
Requirements
- High school diploma, or equivalent, with related experience demonstrating the knowledge, skills, and abilities necessary to perform the essential functions of the position.
Skills & Qualifications
- Strong knowledge of computer skills and applications including Microsoft Suite (Excel) and data querying tools such as SQL, AQT, Actuate, Crystal, and Business Objects.
- Create, manipulate, and formulate spreadsheets and databases.
- Ability to draw insight from large amounts of data.
- Multitask, organization skills, detail-oriented, and ability to manage and stay current on various projects simultaneously.
- Problem-solving skills.
- Positive professional attitude with strong work ethic and takes initiative.
- Ability to be successful in a collaborative team environment.
- Effective written and oral communication skills.
Pay
$48,476–$75,407 per year
Schedule
- 40 hours per week
- Hybrid – 2 days in office