Procedure Care Tech II

About the role

Under general direction, provides direct patient care to practice patients in both office and Ambulatory Surgical Center (ASC) settings. Responsibilities include entering patient intake and provider orders into the Electronic Medical Record (EMR), requesting medical records, utilizing the pharmacy drug monitoring program as directed by providers, recording vital signs and medical history, collecting patient information, and facilitating patient flow.

Responsibilities

• Assists in bringing patients to pre-op, recovery and transporting for discharge.
• Affords assistance to patients with medical forms, as necessary.
• Exercises confidentiality in all areas, abiding by HIPAA rules and regulations.
• Accurately completes applicable paperwork; ensuring patient medical records are complete.
• Prepares all forms and requisitions as instructed by the provider.
• Maintains and improves current skills and knowledge by attending all relevant meetings, classes, trainings and by keeping certifications current.
• Maintains knowledge of, and complies with State, Company and any other applicable policies and procedures.
• Performs daily, weekly and monthly safety and equipment checks.
• Daily reviews upcoming cases and notifies nurse of any potential issues.
• Aids in office procedures to help maintain patient flow, and accuracy of scheduled procedure.
• Assists with inventory and order supplies for all procedures in the ASC, as directed.
• Sets up the sterile field on the Mayo stand with instruments, supplies, medications and equipment needed for procedures.
• Operates and maintains the Bovie.
• Maintains all surgical instruments as well as knowledge of each instrument and its uses during the procedure.
• Packs all surgical totes for advanced procedures with supplies need to do the advance procedures.
• Maintains procedure log for all advance procedures and assists the nurse with tracking and follow up calls for 90 days after the procedure.
• Positions the patient for the procedures, establishes the sterile field, and drapes the patient for the procedures.
• Operates, sterilizes, and maintains necessary equipment, including but not limited to the autoclave, RFA machine, etc.
• Aids the physician with use of the C-Arm.
• Accurately maintains daily/monthly record keeping of radiation logs.
• Accurately completes and maintains all applicable records and logs (i.e.: radiation, spore testing, equipment, medical records, etc.).
• Maintains stock of medicines and supplies as necessary.
• Advises Office Manager when replacements are needed.
• Maintains and improves current skills and knowledge by attending all relevant meetings, classes, trainings and by keeping certifications current.
• Maintains knowledge of, and complies with established State, Joint Commission, Company and any other applicable policies and procedures.
• Starts IV as needed after competency skills check-off.
• Instructs patients in simple procedures/tests and dispenses appropriate educational materials (clinical office only).
• Relays provider orders to the patient (clinical office only).
• Prepares, cleans and maintains all clinical equipment (clinical office only).
• Draws up injections to be administered (clinical office only).
• Verifies that radiological and laboratory records are received and in the patient chart. If radiological and/or laboratory records are not in the chart, takes necessary steps to obtain the records (clinical office only).
• Fits patients for durable medical equipment (DME) and completes all applicable paperwork, as directed (clinical office only).
• Obtains prior authorizations for radiology and/or prescriptions, as needed (clinical office only).
• Keeps rooms clean and stocked with supplies (clinical office only).
• Limits specimens accurately and distributes them to the appropriate personnel to ensure specimen integrity (clinical office only).
• Processes specimens and prepares them for shipping (clinical office only).
• Maintain lab area with ample supplies and in a clean and safe condition (clinical office only).
• Follows test requirements of laboratory and procures unaltered urine specimen for testing (clinical office only).
• Properly maintains examination rooms and all other clinical areas (clinical office only).
• Checks work e-mail on a regular basis throughout the workday.
• Participate in and complete all required trainings and in-services.
• Performs other duties as assigned.

Requirements

• High School Diploma, or equivalent.
• Knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook).
• Current Basic Life Support (BLS) certification.
• Excellent written and oral communication skills, including exceptional customer service.
• Ability to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public.
• Ability to work individually as well as within a team.
• Ability to follow both verbal and written instructions.
• Ability to work a flexible schedule.
• Ability to respond with patience and understanding during stressful conditions related to patient health and emergent situations.
• Ability to multi-task and prioritize.
• Strong attention to detail.
• Strong organization skills.
• Strong problem solving and reasoning abilities.
• Maintain and project a professional attitude and appearance at all time.
• Working knowledge of the healthcare field and medical specialty, as well as medical terminology.
• If working in an ASC, must provide proof of influenza vaccination annually (must wear a procedure mask if refusing the flu vaccine).
• Completion of two (2)-step PPD (NE staff) OR completion of an annual PPD (SE staff).
• Completion of all regulatory competencies in accordance with working in the ASC.

Qualifications

• Completion of a Nurse Aide, Medical Assistant, or EMS training program, with a current Nurse Aide certification OR a Medical Assistant certification OR EMS Licensure.
• One (1) year of prior experience working in a medical practice.
• One (1) year of prior experience working with an Electronic Medical Record (EMR).
• Three (3) months of prior experience assisting in the use of a C-Arm machine.
• Surgical Tech certification.
• C-Arm Tech certification.
• One (1) year of prior experience as a Patient Care Tech in an Ambulatory Surgery Center/Operating Room setting.

Skills

• Excellent written and oral communication skills.
• Confidentiality and HIPAA compliance.
• Medical terminology and healthcare field knowledge.
• Electronic Medical Record (EMR) proficiency.
• Basic Life Support (BLS) certification.
• Flexibility and adaptability.
• Attention to detail.
• Problem-solving and reasoning skills.
• Teamwork and interpersonal skills.
• Customer service orientation.
• Multi-tasking and prioritization.
• Physical stamina and dexterity.
• Knowledge of surgical procedures and equipment.
• Knowledge of infection control and safety standards.
• Knowledge of OSHA standards.
• Knowledge of Joint Commission standards.
• Knowledge of State and Company policies and procedures.
• Knowledge of regulatory competencies.
• Knowledge of medical specialties and procedures.
• Knowledge of durable medical equipment (DME).
• Knowledge of laboratory procedures and specimen handling.
• Knowledge of examination and procedure room maintenance.
• Knowledge of emergency response procedures.
• Knowledge of radiation safety and protection.
• Knowledge of C-Arm machine operation and use.
• Knowledge of autoclave and RFA machine operation and use.
• Knowledge of medical imaging and diagnostic procedures.
• Knowledge of specimen processing and shipping.
• Knowledge of clinical equipment operation and maintenance.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of clinical area maintenance and cleaning.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.
• Knowledge of specimen integrity and specimen handling.