Procedural Support Assistant - Gynecology/Urogynecology - PSA

About the role

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Responsibilities

• Prepare procedure rooms and ensure appropriate room set-up.
• Support efficient room turnover and cleaning between patients.
• Assist providers and nursing staff during procedures.
• Maintain procedural supplies and equipment.
• Work collaboratively with the interdisciplinary team to anticipate and respond to patient and team needs.
• Help ensure efficient clinic and procedural workflows.
• Contribute to a positive patient experience through exceptional service, communication, and teamwork.
• Provide patient support and information prior to the procedure.
• Instruct the patient and assist the proceduralist during the procedure.
• Involved in postoperative support and information reporting, specimen and biopsy orders and management.
• Obtain vital signs.
• Perform room turnaround and cleaning.
• Manage supplies as delegated by appropriate procedural team members.
• Assist with other aspects of patient care including patient visits and support the health care provider by anticipating and responding to patient needs and requests of the health care team.
• Transport patients to and from the department.

Qualifications

• High school diploma or GED.
• One year of patient care experience required (possible experience may include duties as a desk operations specialist, nursing assistant, patient care assistant, or licensed practical nurse).
• High school diploma or GED and one year of customer service experience required, such as administrative, physician's office, and appointment scheduler.
• Computer skills including Windows‑based applications and intranet/internet use with the ability to keyboard and navigate through multiple applications.
• Exposure to electronic health record preferred.
• Ability to work independently, be goal‑directed and have strong organizational skills.