PROBATION/PAROLE OFFICER 3 - 10062026-81479

Opening Date/Time: 10/06/2026 12:00AM Central Time; Closing Date/Time: 10/19/2026 11:59PM Central Time; Location: Dresden, TN; Department: Correction; Job Type: Full-Time.

About the role

This role offers an opportunity to make a meaningful impact in your community while advancing your career in probation and parole services. This position serves in the Probation/Parole Officer series. Unlike the Probation/Parole Officer 2, this role includes leadership duties and quality assurance responsibilities. In this role, you will lead and support a team of probation/parole staff to ensure high-quality case management and offender supervision. Promote compliance with agency policies, standards, and procedures through audits, reporting, and mentoring. Conduct risk and needs assessments to guide offender treatment and service planning. Serve as a primary contact for courts, law enforcement, and community partners and help create a professional, respectful, and collaborative working environment for staff and offenders.

Responsibilities

• Request arrest warrants for offender noncompliance as required by policy and use offender information to determine appropriate treatment or corrective steps.
• Strengthen team performance by promoting collaboration, mentoring staff, and assisting with onboarding and training of new employees.
• Review and analyze reports for necessary follow-up actions; address offender complaints and grievances promptly and professionally according to policy.
• Use monthly compliance reports to ensure cases meet policy and procedural standards and monitor offender progress toward release requirements.
• Audit casework for accuracy, quality, and adherence to agency standards; conduct annual offender interviews to verify staff compliance with policies.
• Act as liaison with judges, court personnel, law enforcement, and external agencies to support program goals and effective case coordination.
• Maintain a positive work environment by interacting respectfully with staff and offenders and fostering teamwork.
• Conduct validated risk and needs assessments using motivational interviewing techniques; identify criminogenic factors, assist offenders with decision-making, and evaluate available service providers.
• Prepare and maintain accurate offender records and reports; compile background information and criminal history for parole board requests; prepare narrative investigation reports; and summarize caseload activities in monthly reports.

Qualifications

• Education and Experience: Graduation from an accredited college or university with a bachelor's degree and experience equivalent to three years of full-time professional level experience in one or more of the following: probation/parole, counseling, social work, investigative, or legal experience.
• Substitution of Experience for Education: Full-time relevant professional experience, to include law enforcement experience, may be substituted for the bachelor's degree requirement on a year-for-year basis.
• Substitution of Graduate Course Work for Experience: Graduate course work credit received from an accredited college or university in social science, behavioral science, criminal justice, criminology, social work, and/or law may substitute for the required experience to a maximum of two years (e.g., an additional 36 graduate quarter hours in one or a combination of the above-listed fields may substitute for one year of the required experience).
• Necessary Special Qualifications:
  • Be willing to and able to qualify with, carry, and use assigned weapons;
  • Be at least eighteen (18) years of age on the date of application;
  • Be