PROBATION/PAROLE OFFICER 2* - 06252026-78806

Overview

The Probation/Parole Officer 2 serves as a knowledgeable community supervision officer within the Tennessee Department of Correction (TDOC), Division of Community Supervision and possesses at least 1 year of relevant experience. This position has learned the role or has an established knowledge and competency foundation and can independently supervise adult offenders placed on probation, parole, or other community-based alternatives to incarceration in accordance with state law, judicial directives, and agency policy. Regular fieldwork is required, including home, employment, and community visits. Officers must maintain readiness to perform enforcement functions and ensure public safety while supporting offender rehabilitation and accountability.

Responsibilities

• Offender Supervision and Case Management
• Affirm individuals in desisting from criminal behavior through structured, supportive, and evidence-based supervision strategies that reinforce accountability and pro-social decision-making.
• Provide structured supervision to individuals placed on probation, parole, or other community-based alternatives in accordance with state law, judicial directives, and agency policy, balancing accountability with rehabilitation.
• Conduct regular office and field visits, including curfew checks and home, employment, or school contacts, to reinforce compliance, assess stability, and support pro-social engagement.
• Serve as a liaison with judges, court personnel, law enforcement agencies, treatment providers, employers, victims' services, and other stakeholders to coordinate supervision and reentry efforts.
• Investigations and Reporting
• Prepare and maintain comprehensive offender records and investigative reports that reflect risk factors, strengths, supervision strategies, and compliance history.
• Conduct pre-hearing and pre-release investigations and prepare detailed narrative reports outlining background information, assessed risks and needs, and supervision recommendations.
• Identify criminal activity and gather relevant background information using state, local, and federal databases to inform supervision planning and public safety decisions.
• Testify in court proceedings and/or parole hearings regarding offender history, supervision progress, risk considerations, and compliance status.
• Risk Assessment and Rehabilitation Planning
• Conduct validated risk and needs assessments using approved tools and motivational interviewing techniques to guide supervision intensity and intervention strategies.
• Identify criminogenic risk factors and develop individualized case plans that promote behavioral change, accountability, and successful reentry.
• Evaluate offender progress toward case plan goals and adjust supervision approaches based on risk level, responsivity factors, and demonstrated behavior.
• Encourage skill development, problem-solving, and connection to community resources that reduce recidivism and support long-term stability.
• Compliance, Enforcement, and Public Safety
• Address non-compliance using structured, graduated responses consistent with agency policy, focusing on corrective interventions when appropriate.
• Prepare violation reports and warrants for submission to the courts or parole authorities when continued non-compliance or risk to public safety warrants formal action.
• Respond to offender complaints and grievances promptly, professionally, and in accordance with policy.
• Maintain readiness to perform enforcement functions while prioritizing strategies that enhance community safety and reduce future criminal behavior.
• Interagency and Community Collaboration
• Receive and respond to supervision-related correspondence from other states in accordance with interstate compact requirements.
• Foster a professional, respectful, and trauma-informed working environment with colleagues and justice-involved individuals.
• Promote collaborative partnerships that strengthen accountability, support rehabilitation, and enhance public safety across Tennessee communities.

Competencies (KSA's)

• Plans and Aligns
• Communicates Effectively
• Resourcefulness
• Demonstrates Self-Awareness
• Collaborates

Knowledge

• Administration and Management
• Clerical
• Customer and Personal Service
• Law and Government
• Public Safety and Security

Skills

• Complex Problem Solving
• Active Learning and Listening
• Critical Thinking
• Learning Strategies
• Monitoring Abilities
• Deductive Reasoning
• Auditory Attention
• Speech Recognition
• Speech Clarity
• Problem Sensitivity

Tools & Equipment

• Personal Computer
• Telephone
• Fax Machine
• Printer
• Motor Vehicles