Pro Tool Technician

Key Responsibilities

• Diagnose and repair a variety of tools, including electric, pneumatic, hydraulic, and related equipment.
• Troubleshoot mechanical and electrical issues and determine the best course of repair.
• Accurately read and interpret schematics and technical documents.
• Maintain accurate service records, parts usage, and repair notes in the system.
• Communicate effectively with customers regarding tool condition, repair options, and cost estimates.
• Order and track necessary parts and components for repairs.

Preferred Qualifications

• A high school diploma or equivalent; technical or trade school certification preferred.
• 1–3 years of experience in tool repair, mechanical servicing, or a similar technical role.
• Experience with major tool brands (e.g., Milwaukee, DeWalt, Makita, Ingersoll Rand).
• Basic computer skills for data entry and service tracking.
• Familiarity with diagnostic tools, multimeters, schematics, and manufacturer service manuals.
• Strong attention to detail and problem-solving skills.
• Practical mechanical aptitude.