Pro Sales Representative - Atlanta

Key Responsibilities

• Resolve order and delivery issues with a professional support team.
• Resolve customer challenges by investigating problems and developing sustainable and scalable solutions in collaboration with the in-store Pro Sales teams and Pro Support team.
• Transact and tender, when necessary, with a professional support team.
• Follow-up on completed orders for feedback.
• Research accounts, identify key players and generate interest.
• Achieve prospecting and sales goals effectively and consistently by proactively adjusting to market changes, closing sales and achieving sales plan.
• Source new sales opportunities through ongoing prospecting via inbound lead follow-up and outbound warm/hot and cold calling.
• Drive incremental sales growth with assigned customer portfolio.
• Execute sales strategy by introducing both new and existing customers to our current capabilities, ensuring they understand how these solutions align with their specific needs.
• Strategically build and maintain strong customer relationships to foster long-term partnerships by understanding and anticipating customer needs, offering custom solutions while effectively communicating competitive strengths.
• Effectively communicate competitive strengths and develop strategic goals to acquire incremental business.

Qualifications

• Must be 18 years of age or older.
• Must be legally permitted to work in the United States.
• Working knowledge of Microsoft Office Suite.
• Working knowledge of presentation software (e.g., Microsoft PowerPoint).
• Demonstrated ability to collaborate and work effectively with cross-functional teams.
• Demonstrated project management skills.
• Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers.
• Excellent written and verbal communication skills.
• Retail, proven inside sales or telephone sales experience.
• Experience working with Salesforce.com or similar CRM.
• Understanding and application of strategic planning to identify, target and execute plans for sales growth.
• Understanding and application of strategic planning to identify, target and execute plans for sales growth in areas like building supplies, construction, and lumber.