PRN RN Nurse Liaison (External Case Manager)

Key Responsibilities

• Serve as a clinical liaison between hospitals, case managers, and Complete Care facilities
• Build and maintain strong relationships with hospital discharge planners, case managers, and referral sources
• Review clinical referrals and assess appropriateness for admission to skilled nursing facilities
• Cook up and facilitate patient transitions from acute care settings to Complete Care centers
• Provide clinical insight and support to ensure appropriate level of care and successful placements
• Maintain consistent communication with internal admissions and clinical teams
• Represent Complete Care in the field, promoting services and strengthening referral pipelines
• Provide coverage across the region as needed to support business continuity

Qualifications

• Active Registered Nurse (RN) license (Connecticut required; multi-state licensure a plus)
• Prior experience in case management, nurse liaison, admissions, or discharge planning strongly preferred
• Background in long-term care, skilled nursing, or acute care required
• Strong understanding of post-acute care criteria and insurance/Medicare guidelines
• Excellent interpersonal and relationship-building skills
• Highly organized with the ability to manage multiple referrals and priorities
• Willingness to travel throughout the Connecticut region