Jobs · Administrative · Texas

PRN Registration Clerk - Azle (Week Days/Week Nights)

Surepoint Medical Centers · Azle, TX · 1 mo ago
AdministrativeFull-time
We need to output HTML fragment with sections as needed. The posting includes Position Summary, General Purpose, Role Qualifications, Essential Job Functions, Position Responsibilities, Physical Demands and Work Environment. We need to map to headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

for each section heading. Only include sections where there is real specific content. No Pay, Schedule, Benefits unless present. The posting does not mention pay, schedule (though mentions flexibility with schedule; including day, evening and weekend hours as needed). That is schedule info. So we could include a Schedule section. Benefits not mentioned. So we can include About the role (summary), Responsibilities, Requirements/Qualifications/Skills maybe combined? The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We can choose appropriate ones. We need to avoid duplication. We have content: Position Summary (About the role). General Purpose maybe part of About the role. Role Qualifications (maybe Requirements/Qualifications/Skills). Essential Job Functions maybe part of Responsibilities. Position Responsibilities is clearly Responsibilities. Physical Demands and Work Environment maybe could be under Requirements? But we could create a separate section like "Working Conditions" but not in allowed headings. Probably we can incorporate physical demands into Responsibilities or Requirements? Better to create a section "Requirements" for qualifications, skills, physical demands. But we have separate headings allowed: Requirements, Qualifications, Skills. We could split: Requirements (education/experience), Qualifications (certifications), Skills (specific abilities). However we must not create empty sections. Let's extract specifics: - Position Summary: Primarily responsible for effective customer service for all facilities, patients, vendors, insurance companies, referral sources and co-workers by utilizing excellent, in-depth knowledge of company policies and procedures and insurance. - General Purpose: Customer relations; accurate posting of data entry and batch/cash drawer balancing; time management; efficient verification of insurance plans and effectively communicating to patients their financial responsibility. - Role Qualifications: Must partner with clinical and management team to provide patients and their families with excellent service. - Essential Job Functions: (generic statement about completeness). Not substantive. - Position Responsibilities list: * Stand up and greet, register, instruct and provide general assistance to patients while providing superior customer service and respect to patients and families. * Accurate data entry of demographic and financial information into computer system. * Effectively verify and communicate to patients and their family insurance eligibility, filling, collections and payment responsibilities. * Collections: Correctly collect co-pays, co-insurance, deductibles and set up payment plans. * Answer phones, take messages and return voicemails with a smile. * Medical Records: Following appropriate HIPAA guidelines provide medical records to primary care providers, insurance carriers, referred providers and patients per patient request. * Assist in an emergency by performing CPR and provide documentation as needed. * Basic typing and computer proficiency * 1 – 2 years of Customer Service experience * Strong team player * Maintain current American Heart Association BLS certification * Ability to work independently and with the public in a high-pressure environment while maintaining excellent customer service. * Flexibility with schedule; including day, evening and weekend hours as needed. * Basic math skills and accurately process money transactions * Experience with office equipment: multi-functional printer/copier/fax, multi-line phone system, calculator. * Ability to trouble shoot equipment errors. - Physical Demands and Work Environment: * Physical Demands: While performing the duties of this job, the employee is occasionally required to use hands to handle or feel objects, tools or controls; walk; sit; stoop; reach; balance; talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include distance vision, color vision, peripheral vision, close vision, depth perception and the ability to adjust focus. Employee must be able to perform CPR and maintain current BLS certification. * Work Environment: While performing the duties of this job, the employee may be exposed to some chemical hazards as described in materials safety data sheets and in accordance with OSHA standards. The noise level in the work environment is usually minimal. We need to avoid boilerplate like "Every effort has been made..." etc. Also remove duplicated lines. We need to decide sections. Potential sections: - About the role (combining Position Summary and General Purpose) - Responsibilities (the list of duties) - Requirements (maybe experience, education? Not given explicit education, but we have 1-2 years experience, BLS certification, etc.) - Qualifications (maybe Role Qualifications, partner with clinical team) - Skills (typing, computer proficiency, math, equipment, trouble shooting) - Schedule (flexibility with schedule) - Physical Demands and Work Environment could be under Requirements or a separate section like "Working Conditions" but not in allowed headings. Could incorporate into Requirements or maybe we can create a section "Requirements" that includes physical demands. But we must not create sections with filler. So we need to ensure each heading has substantive content. Let's craft:

About the role

Primarily responsible for effective customer service for all facilities, patients, vendors, insurance companies, referral sources and co-workers by utilizing excellent, in-depth knowledge of company policies and procedures and insurance. General purpose includes customer relations; accurate posting of data entry and batch/cash drawer balancing; time management; efficient verification of insurance plans and effectively communicating to patients their financial responsibility.

Responsibilities

  • Stand up and greet, register, instruct and provide general assistance to patients while providing superior customer service and respect to patients and families.
  • Accurate data entry of demographic and financial information into computer system.
  • Effectively verify and communicate to patients and their family insurance eligibility, filing, collections and payment responsibilities.
  • Collections: Correctly collect co-pays, co-insurance, deductibles and set up payment plans.
  • Answer phones, take messages and return voicemails with a smile.
  • Medical Records: Following appropriate HIPAA guidelines provide medical records to primary care providers, insurance carriers, referred providers and patients per patient request.
  • Assist in an emergency by performing CPR and provide documentation as needed.
  • Basic typing and computer proficiency.
  • 1–2 years of customer service experience.
  • Strong team player.
  • Maintain current American Heart Association BLS certification.
  • Ability to work independently and with the public in a high‑pressure environment while maintaining excellent customer service.
  • Basic math skills and accurately process money transactions.
  • Experience with office equipment: multi‑functional printer/copier/fax, multi‑line phone system, calculator.
  • Ability to troubleshoot equipment errors.

Requirements

Must partner with clinical and management team to provide patients and their families with excellent service.

But that seems thin. Maybe combine Role Qualifications into Requirements. We also have schedule info: Flexibility with schedule; including day, evening and weekend hours as needed. That's schedule. Thus:

Schedule

Flexibility with schedule; including day, evening and weekend hours as needed.

Physical Demands and Work Environment: we could put under a section "Working Conditions" but not allowed. Could incorporate into Requirements as well. But we already have Requirements with just partnering. Maybe better to have a section "Requirements" that includes physical demands and work environment. Let's expand Requirements to include physical demands and work environment. Thus:

Requirements

  • Must partner with clinical and management team to provide patients and their families with excellent service.
  • Physical demands: occasional use of hands to handle or feel objects, tools or controls; walk; sit; stoop; reach; balance; talk or hear; occasional lifting/moving up to 50 pounds; required vision abilities (distance, color, peripheral, close, depth perception, focus adjustment); ability to perform CPR and maintain current BLS certification.
  • Work environment: possible exposure to chemical hazards per MSDS and OSHA standards; noise level usually minimal.
But we need to avoid creating sections that are just filler. This is substantive. Now we have sections: About the role, Responsibilities, Requirements, Schedule. We should not include Benefits, Pay, Qualifications, Skills unless we have content. We have skills embedded in responsibilities; but we could create a Skills section if we want. However we already have many responsibilities covering skills. The instruction: Prefer a few substantive sections over many thin ones. So maybe we keep only About the role, Responsibilities, Requirements (including schedule and physical demands). But schedule is separate; we could incorporate schedule into Requirements as well. However schedule is a distinct aspect; but we can include it under Requirements as a bullet. Thus we have three sections: About the role, Responsibilities, Requirements. Let's craft Requirements bullet list to include: partnering with clinical/management team, physical demands, work environment, schedule flexibility. Check that we haven't missed any substantive info: The role also mentions "Basic typing and computer proficiency", "1-2 years of Customer Service experience", "Strong team player", "Maintain current American Heart Association BLS certification", "Ability to work independently and with the public in a high-pressure environment while maintaining excellent customer service.", "Basic math skills and accurately process money transactions", "Experience with office equipment...", "Ability to troubleshoot equipment errors." Those are in Responsibilities list (we included them). Good. Now ensure we didn't include boilerplate like "Every effort has been made..." etc. We omitted. Now output only HTML fragment. Let's produce:

About the role

Primarily responsible for effective customer service for all facilities, patients, vendors, insurance companies, referral sources and co-workers by utilizing excellent, in‑depth knowledge of company policies and procedures and insurance. General purpose includes customer relations; accurate posting of data entry and batch/cash drawer balancing; time management; efficient verification of insurance plans and effectively communicating to patients their financial responsibility.

Responsibilities

  • Stand up and greet, register, instruct and provide general assistance to patients while providing superior customer service and respect to patients and families.
  • Accurate data entry of demographic and financial information into computer system.
  • Effectively verify and communicate to patients and their family insurance eligibility, filing, collections and payment responsibilities.
  • Collections: Correctly collect co‑pays, co‑insurance, deductibles and set up payment plans.
  • Answer phones, take messages and return voicemails with a smile.
  • Medical Records: Following appropriate HIPAA guidelines provide medical records to primary care providers, insurance carriers, referred providers and patients per patient request.
  • Assist in an emergency by performing CPR and provide documentation as needed.
  • Basic typing and computer proficiency.
  • 1–2 years of customer service experience.
  • Strong team player.
  • Maintain current American Heart Association BLS certification.
  • Ability to work independently and with the public in a high‑pressure environment while maintaining excellent customer service.
  • Basic math skills and accurately process money transactions.
  • Experience with office equipment: multi‑functional printer/copier/fax, multi‑line phone system, calculator.
  • Ability to troubleshoot equipment errors.

Requirements

  • Must partner with clinical and management team to provide patients and their families with excellent service.
  • Physical demands: occasional use of hands to handle or feel objects, tools or controls; walk; sit; stoop; reach; balance; talk or hear; occasional lifting/moving up to 50 pounds; required vision abilities (distance, color,

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