PRN Patient Access
Complete Care · Alamo Heights, TX · 3 wk ago
HealthcareFull-time
About the role
The Patient Access Specialist serves as the first point of contact for our patients, ensuring a smooth and efficient process from appointment scheduling to insurance verification. This is a crucial role in ensuring patients have the information and support they need to access care seamlessly.
Responsibilities
- Greet and assist patients both in-person and over the phone, registration, and inquiries.
- Verify patient insurance and demographic information accurately.
- Provide strong phone and verbal communication skills along with active listening.
- Manage patient flow.
- Collect necessary paperwork and coordinate with various departments for patient care.
- Provide excellent customer service and resolve patient questions or issues.
Requirements
- 1-2 years of Medical Insurance verification experience required.
- 2-3 years of Customer Service experience in the medical field required.
- BLS certification through the American Heart Association is required within sixty (60) days from start date.
- High School Diploma or GED required.
- Experience with MS Office, EMR/EPM systems.
- MUST be flexible with schedule; including day, evening, weekend hours, and holidays per facility needs.
- MUST be legally authorized to work in the United States.
Pay
Competitive pay
Schedule
Days (7am -7pm) and Nights (7pm - 7am)
Benefits
- Comprehensive health benefits (medical, dental, vision)
- Opportunities for career growth and continuing education (tuition reimbursement)
- Generous paid time off and flexible scheduling
- A supportive, collaborative, and positive work culture
- Free Emergency Care at any of our Complete Care locations
Why Work with Us?
We are committed to a culture of collaboration, respect, and innovation. You'll work with a compassionate team of professionals who share your passion for making a difference.
Apply for this Position
If you are a motivated individual who thrives in a fast-paced environment and is passionate about making a positive impact on patient care, we want to hear from you!