Patient Access Tech PRN

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greets, instructs, directs and assists patients and visitors upon arrival to the service area.
• Facilitates the revenue cycle process to include but not limited to patient registration, insurance verification to confirm active policy, co-payment collection, authorization data entry and billing inquiry functions.
• Works collaboratively with various departments on patient access related information.
• Conducts pre-registration and insurance verification for CHKDHS services.
• Provides coverage to assigned registration locations including those outside of primary work location or by task assignment based on operational needs.
• Performs other duties as assigned.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• A high school diploma or equivalent is required.
• Two to three years of related work experience are preferred.
• A minimum of six months customer service experience is required, preferably in a healthcare setting.
• Knowledge of third party payers, ICD-9/CPT coding and medical terminology is preferred.
• Interpersonal skills necessary in order to effectively gather and exchange information in both oral and written communications with proper grammar, spelling and punctuation.
• Demonstrates proficiency in computer keyboarding skills is required.
• Must be able to travel to varying work locations as needed.

WORKING CONDITIONS

Normal office environment with little exposure to excessive noise, dust, temperature and the like. Frequent exposure to communicable disease and moderately adverse working conditions due to performance of certain patient care activities.

PHYSICAL REQUIREMENTS

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