Prize Payments Supervisor - Chatsworth, CA

The California State Lottery is a multi-billion-dollar enterprise headquartered in Sacramento and one of the few state organizations that generates revenue without using taxpayer dollars from the state’s general fund. Our mission is to provide supplemental funding for California’s public schools and colleges. In fiscal year 2023-24, the Lottery generated sales of more than $9.2 billion, with approximately $2.2 billion earned for public schools. We value diversity, inclusion, and work-life balance, and invest in the professional development of our team members.

About the role

We are seeking a Supervising Program Technician II to work in prize payment operations within the Finance Division. In this role, you will supervise a dedicated team—alongside another Supervising Program Technician—responsible for ensuring accurate and timely processing of Lottery prize payments. Your leadership will support our mission to fund California’s public schools and colleges.

This position is headquartered at the Chatsworth District Office and is not eligible for telework.

Responsibilities

• Supervise and train staff in prize payment processing.
• Monitor workloads and adjust schedules to meet deadlines.
• Review, edit, and provide feedback on staff work to ensure accuracy and compliance.

Qualifications

• Ability to meet and deal tactfully with the public and co-workers in person or by phone.
• Supervisor or team-building (lead person) experience.
• Experience with modern office methods, equipment, and general procedures.
• Proficiency in computer applications, including Excel, Word, PowerPoint, and Outlook.
• Experience hiring, motivating, training, and ensuring staff have the tools needed to perform their jobs.
• Experience in time management, monitoring workloads, and adjusting staffing schedules as needed.
• Experience reviewing, editing, and providing feedback on staff work to ensure accuracy, completeness, and compliance with regulations and policies.

This position requires a current Supervising Program Technician II exam. If you need to take the exam or if your score has expired, visit the California Department of Human Resources website to gain list eligibility.

Schedule

• Monday through Friday, 8:00 AM to 5:00 PM.

Effective July 1, 2025, specific bargaining units and associated excluded state employees are subject to a salary reduction between 2% and 4.62% in exchange for personal leave hours each month. For details, visit the California Department of Human Resources (CalHR) website.