Private Wealth Program Director

Responsibilities

• Serve as primary liaison with LPL Financial on operational, contractual, and administrative matters
• Maintain oversight of LPL contract items and act as an authorized signer as required
• Escalate issues to LPL and ensure timely resolution of advisor and client-related matters
• Manage participation in LPL pilot programs and coordinate conference access, benefits, and sponsorship engagement
• Submit compensation and structural changes to LPL for approval
• Oversee end-to-end advisor lifecycle, including onboarding, onboarding support, and terminations
• Conduct initial calls with prospective recruits and support recruiting and integration efforts
• Lead new advisor onboarding and training program (including structured multi-session curriculum)
• Provide ongoing guidance on professional designations and advisor development processes
• Review and approve monthly advisor commission payouts
• Resolve commission-related issues and escalate discrepancies as needed
• Oversee compensation plan administration, including changes and interpretation
• Submit and manage payments for advisors in sunset or transitional compensation plans
• Ensure all compensation processes are accurate, timely, and compliant
• Partner with advisors on client case discussions, providing operational and strategic guidance
• Support account transfers and key operational workflows impacting client accounts
• Manage rep code setup, split arrangements, and compensation structure updates
• Cook up product partner engagement to support advisor solutions and client needs
• Deliver consistent advisor communications regarding platform updates, policies, and initiatives
• Review and approve client accommodation requests in alignment with firm standards
• Oversee and resolve client complaints, ensuring timely, professional outcomes
• Maintain high standards for client experience across operational touchpoints
• Approve advisor client marketing expenses in accordance with policy and budget guidelines
• Ensure appropriate access is granted to advisor systems and rep IDs
• Coordinate P-Card allocation processes with internal finance partners
• Support adherence to regulatory requirements and internal risk management protocols
• Lead and support key projects that enhance advisor experience, platform scalability, and operational efficiency
• Coordinate speakers, sponsors, and logistics for in-person advisor meetings and events
• Partner with internal teams and product partners to execute strategic initiatives
• Identify opportunities to improve workflows, reduce friction, and enhance program effectiveness

Qualifications And Education Requirements

• Bachelor’s degree in Finance, Business, or related field required
• 5–10+ years of experience in wealth management, advisor platform operations, or financial services
• Experience working with LPL Financial or similar broker-dealer platform preferred
• Strong understanding of advisor compensation structures, onboarding processes, and operational workflows
• Proven ability to manage multiple priorities, deadlines, and complex processes simultaneously
• Strong communication, organizational, and stakeholder management skills
• Ability to work effectively across teams and functions in both in-person and virtual environments
• Knowledge of regulatory and compliance considerations within wealth management
• Willingness to travel as needed