Private Dining Coordinator - Eataly Flatiron

About the role

Eataly, the world’s largest artisanal Italian food and beverage marketplace, is seeking a Private Dining & Events Coordinator to support sales and execution of private events, catering, and banquets across its NYC locations. The coordinator works closely with the Private Dining Manager and reports to the Private Events Sales Manager and General Manager of Restaurants.

Responsibilities

• Respond to private dining and event inquiries promptly and professionally.
• Schedule and conduct site visits and walkthroughs with potential clients.
• Assist in preparing proposals, contracts, and banquet event orders (BEOs).
• Support client communication before and after events, including menus, timelines, and headcounts.
• Maintain accurate records in event management platforms (e.g., Tripleseat, Reposite).
• Track deposits, payments, and required documentation.
• Coordinate details with culinary and service teams to ensure accurate event planning.
• Prepare printed menus, signage, and event collateral as needed.
• Assist with event setup and breakdown alongside front‑of‑house and back‑of‑house teams.
• Greet clients and serve as the on‑site point of contact.
• Liaise between client and service team to ensure expectations are met.
• Monitor service flow and timelines to support smooth execution.
• Support post‑event recaps, collect feedback, and log guest comments to identify trends for continuous improvement.
• Communicate regularly with the Private Dining Manager and Corporate Coordinator.

Qualifications

• 2+ years of experience in private dining, catering, events, or a related hospitality field.
• Strong interpersonal and written communication skills.
• Exceptional organization and attention to detail.
• Ability to thrive in a fast‑paced, guest‑facing environment.
• Proficiency with Microsoft Office; experience with Tripleseat, Reposite, or SevenRooms is a plus.
• Flexible availability, including evenings, weekends, and holidays, based on event needs.
• Passion for Italian food, hospitality, and creating memorable guest experiences.
• Physical ability to stand/walk for up to 4 hours and lift up to 25 lb.

Compensation

Base rate of $25–$28 per hour plus commission.

Benefits

• Medical, dental, and vision insurance
• Paid time off
• Paid parental leave
• 401(k) with match or RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• Additional employee perks