Priority Responder and Fire Chaser

Responsibilities

• Monitor emergency dispatch channels, fire reports, and news alerts to identify fire-damaged properties.
• Arrive promptly at fire-damaged sites to assess the situation and establish contact with property owners.
• Provide compassionate and professional assistance to home and business owners in distress.
• Educate potential clients about our fire damage restoration services and how we can assist their recovery.
• Build and maintain relationships with fire departments, insurance adjusters, and other emergency response personnel.
• Secure signed service agreements and coordinate immediate emergency services if needed.
• Collaborate with our restoration team to ensure a seamless transition from emergency response to restoration.
• Attend networking events and community meetings to promote our company and services.

Requirements

• Experience in sales, customer service, emergency response, or a related field (fire restoration experience is a plus).
• Ability to communicate professionally and empathetically with distressed property owners.
• Strong knowledge of fire restoration services or willingness to learn quickly.
• Ability to work flexible hours, including evenings, nights, and weekends, as fires occur unpredictably.
• Valid U.S. Driver's license and reliable transportation.
• Ability to work independently and make quick decisions while under pressure.
• Basic understanding of insurance claims and understanding how fire losses are assessed.

Pay

Competitive salary

Schedule

Flexible hours, including evenings, nights, and weekends

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance