Print Shop Assistant

About the role

Mission Statement: We say yes to people seeking help for addiction and mental health. We create pathways to recovery and purpose. We provide the right service at the right time, delivered by people with lived experience. We transform behavioral health systems through innovation, creativity and collaboration.

True North Recovery, Inc. is seeking a dependable person to join our team as a Print Shop Assistant. This full-time position is responsible for performing basic functions and operations of a print shop for TNR. Ideal candidates will have a broad skill set in customer service, strong organization skills answering phone calls, recording orders, data entry, responding to business- related emails, basic marketing skills, basic math, the ability to read a tape measure, the ability to work both independently and in collaboration with a team, a strong work ethic, and a desire to learn. This role reports directly to the Workforce Development Manager and/or designee and may involve occasional travel to remote locations.

Responsibilities

• Complete assigned work efficiently and with attention to detail.
• Assist with coordinating customer orders.
• Complete data entry as necessary.
• Communicating with customers and coworkers via email and phone calls.
• Assist in marketing our services.
• Assist with freight handling.
• Manage and stock tools, materials, and supplies.
• Maintain a safe and organized worksite.
• Communicate clearly and respectfully with other departments.
• Proven knowledge of basic maintenance and construction procedures.
• Valid Alaska driver’s license and insurable under company policy (minimum age 18).
• Continued employment is contingent upon satisfactory state and federal background checks.

Requirements

• Experience in customer service.
• Strong project and time management abilities.
• Sound judgment and decision-making abilities.
• Ability to work independently with minimal supervision.
• Comfortable working under pressure and managing priorities.

Skills

• Working with Others.
• Planning and problem solving.
• Providing services and documenting work.
• Basic administrative skills and some technical skills.
• Professional and ethical conduct.