Print Estimator

About the role

ARC is looking for a Full-time Estimator to help us continue to provide the best employment experience for employees; and, continued excellent service for our customers.

Responsibilities

• Accurate creation of printing estimates according to specifications provided by customer or sales department and in line with standards and rates set up by the company.
• Analyze documentation to prepare time, cost, materials, and labor estimates.
• Sourcing multiple vendors when needed.
• Engineer the best production plan for a project.
• Evaluate all methods available for producing a job and provide quotes based on the most economical method.
• Plan jobs using a variety of substrates and printing methods.
• Revise estimates as needed due to specification changes.
• Perform job cost analysis.
• Develop knowledge of materials available and recommend cost saving opportunities.
• Prepare estimates used by management for purposes such as planning, organizing, and scheduling work.
• Identify suppliers and internal resources appropriate for each quote request, including soliciting supplier quotations for new and existing items.
• Consult with sales, vendors, personnel in other departments to discuss and formulate estimates and resolve issues.
• Must evaluate individual responsibilities and use initiative and resourcefulness to develop new methods, criteria or propose new policies.
• Maintain estimating standard procedures.
• Assure quality standards are met before delivering a quote.
• Consult with the appropriate department managers to determine production capabilities and optimal production process.
• Advise and provide direction and support to employees trying to determine specifications on a project.
• Attempt to sell add-on or new services/merchandise to existing and previous customers.
• Inform the customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
• Participate in ongoing ARC and other training to update technical skills and knowledge.
• Effectively communicate and review quoting threshold data with upper management.
• Generate and maintain reports as required.
• Work additional, non-traditional hours (as needed) to complete job tasks and assignments.
• Other duties as assigned.

Qualifications

• Bachelor’s degree in Business Administration or Associate's degree (A. A.) or equivalent from two-year College or technical school.
• 2+ years of related experience and/or training; or equivalent combination of education and experience.
• Previous reprographics experience, preferred.
• Excellent customer service skills and follow-through ability.
• Strong competencies with Adobe Creative Suites, Photoshop, Excel, Word, or ability to learn required software technologies.
• Strong comprehension of small format, large format, and color production processes.
• Ability to assess/troubleshoot customer software and hard copy orders for production problems or issues.
• Ability to understand and accurately communicate cost estimate information to the customer.
• Ability to follow complex processes and procedures accurately.
• Ability to multi-task while maintaining quality control and accuracy.
• Self-motivated with the ability to work independently, resourcefully with minimal oversight.
• Demonstrated experience in developing strong working relationships with internal and external customers.