Print & Client Services Assistant

About the role

We are a full-service commercial and wide-format print shop located in Midtown Manhattan. We're looking for a motivated, tech-savvy individual to support our production and client services team in a hands-on administrative role.

Responsibilities

• Assisting with client communication and order intake via email and over the phone
• Supporting quoting, invoicing, and order tracking using our print management software
• Maintaining and updating order records and client accounts
• Helping coordinate with production on job specs, deadlines, and file prep
• General data entry, reporting, and team support as needed

Qualifications

• Comfortable working with spreadsheets, databases, and digital tools — picks up new software quickly
• Strong written communication skills
• Organized and able to juggle multiple tasks in a fast-paced environment
• Interest in print, design, or production a plus but not required
• Entry-level candidates welcome — we'll train the right person

Skills

• Familiarity with print file formats and print technicalities
• Experience with CRM, order management, or client portal software

Benefits

• Disability Insurance
• Opportunity for advancement
• Paid time off
• 401(k)
• Competitive salary
• 401(k) matching

AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.