Principal Worldwide Specialist Sales, Amazon Connect (CXE), AWS
About the role
AWS is seeking an experienced Senior Sales Specialist to help us establish AWS as the market leader for Amazon Connect - Amazon's Contact Center as a Service (CCaaS). This effort is in direct response to feedback from customers and seeks to address the daily pain points of meeting the high bar of delivering great customer service. This service will offer a compelling alternative for our customers when faced with multiple components, channels and vendors, managing long term commitments and very complex pricing models, and scaling based upon the specific needs of their businesses. This exciting service is part of the growing SaaS offerings from AWS such as Amazon Supply Chain and Clean Rooms.
This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.
Responsibilities
- Drive revenue and market share for AWS
- Meet or exceed quarterly and annual revenue targets
- Develop and execute against a sales plan
- Maintain a robust sales pipeline
- Work with partners and OEM's to extend reach & drive adoption of AWS solutions
- Manage contract negotiations along with the core sales organization
- Develop long-term strategic relationships with key accounts
- Ensure customer satisfaction
Qualifications
Basic qualifications
- 6+ years of B2B or enterprise sales with a focus on hunting new business experience
- Bachelor's degree or above
Preferred qualifications
- Master's degree or above in management, business administration, economics, engineering, marketing
Skills
The ideal candidate will have enterprise sales experience in areas such as telecommunications, VoIP, CRM/ERP applications, call/contact center and/or the integration of these complex solutions, be a self-starter, and be willing to operate both tactically and strategically.
The ideal candidate will possess a proven track record and background that enables them to lead a sales effort that will include teaming with AWS Senior Enterprise Sales Representatives, Solutions Architects, Partners and engagements at the CxO level within the largest AWS accounts. The successful candidate will also possess a business background that enables them to drive an engagement and interact at the CxO/VP level, as well as a technical understanding that enables them to easily interact with developers and technical architects. You should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions, and work cross-organizationally to build consensus.
Pay
- USA, IL, Chicago - 170,000.00 - 230,000.00 USD annually
- USA, MA, Boston - 170,000.00 - 230,000.00 USD annually
- USA, NY, New York - 187,000.00 - 252,900.00 USD annually
- USA, TX, Austin - 170,000.00 - 230,000.00 USD annually
- USA, TX, Dallas - 170,000.00 - 230,000.00 USD annually
- USA, WA, Seattle - 170,000.00 - 230,000.00 USD annually
Benefits
- Sign-on payments
- Restricted stock units (RSUs)
- Sales incentives
- Health insurance (medical, dental, vision, prescription)
- Basic Life & AD&D insurance and option for Supplemental life plans
- EAP, Mental Health Support, Medical Advice Line
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off
- Parental leave