Principal Worldwide Specialist Sales, Amazon Connect (CXE), AWS
About the role
This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.
AWS is one of Amazon’s fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative startups like Netflix, Pinterest, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung.
AWS is seeking an experienced Senior Sales Specialist to help us establish AWS as the market leader for Amazon Connect - Amazon’s Contact Center as a Service (CCaaS). This effort is in direct response to feedback from customers and seeks to address the daily pain points of meeting the high bar of delivering great customer service.
Responsibilities
Your responsibilities will include building and managing a healthy sales pipeline focused on driving revenue, adoption, and market penetration. The ideal candidate will possess a proven track record and background that enables them to lead a sales effort that will include teaming with AWS Senior Enterprise Sales Representatives, Solutions Architects, Partners and engagements at the CxO level within the largest AWS accounts.
- Drive revenue and market share for AWS
- Meet or exceed quarterly and annual revenue targets
- Develop and execute against a sales plan
- Maintain a robust sales pipeline
- Work with partners and OEM’s to extend reach & drive adoption of AWS solutions
- Manage contract negotiations along with the core sales organization
- Develop long-term strategic relationships with key accounts
- Ensure customer satisfaction
Requirements
The ideal candidate will have enterprise sales experience in areas such as telecommunications, VoIP, CRM/ERP applications, call/contact center and/or the integration of these complex solutions, be a self-starter, and be willing to operate both tactically and strategically.
- 6+ years of B2B or enterprise sales with a focus on hunting new business experience
- Bachelor's degree or above
Qualifications
- Master's degree or above in management, business administration, economics, engineering, marketing
Benefits
Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
Pay
The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location.
- USA, IL, Chicago - $170,000.00 - $230,000.00 USD annually
- USA, MA, Boston - $170,000.00 - $230,000.00 USD annually
- USA, NY, New York - $187,000.00 - $252,900.00 USD annually
- USA, TX, Austin - $170,000.00 - $230,000.00 USD annually
- USA, TX, Dallas - $170,000.00 - $230,000.00 USD annually
- USA, WA, Seattle - $170,000.00 - $230,000.00 USD annually