Principal Workday Engagement Manager

The Principal Workday Engagement Manager role is offered by a partner company managing all applications and next steps. This position is based in the United States and offers the opportunity to lead strategic Workday engagements while building strong, long-term relationships with enterprise clients.

Accountabilities

• Manage a portfolio of Workday engagements, ensuring successful project delivery, maintaining strong client partnerships, and supporting continuous improvement across delivery operations.
• Lead multiple Workday engagements simultaneously, including Launch Flex, Launch Express, Phase X, and Application Management Services (AMS) projects.
• Ensure projects remain within agreed scope, timelines, budgets, and contractual commitments.
• Monitor project health, identify risks and issues, and proactively manage escalations and mitigation strategies.
• Conduct regular customer governance meetings, including weekly, monthly, and quarterly status updates.
• Support resource planning, work assignments, and consultant coordination across multiple engagements.
• Build trusted client relationships and maintain high levels of customer satisfaction.
• Serve as the primary connection between clients, consultants, and internal teams to ensure alignment and successful engagement delivery.
• Contribute to the growth and maturity of Workday delivery practices through innovation, strategic thinking, and process improvements.
• Promote company values by fostering collaboration, accountability, agility, and a customer-focused culture.

Requirements

• Experienced Workday professional with a strong background in engagement management, project delivery, and client relationship management.
• Active Workday Engagement Manager or Project Manager certification required and must remain current throughout employment.
• 6-9 years of experience within the Workday ecosystem, including experience with a consulting partner, Workday, or client-side teams.
• Demonstrated experience leading at least seven Launch Flex and Launch Express deployments through successful go-live.
• Proven experience managing multiple concurrent Workday projects across implementation, optimization, expansion, and support engagements.
• Strong understanding of Workday methodologies, including project approaches, risks, client readiness requirements, and delivery strategies.
• Experience managing projects using tools such as Smartsheet, with the ability to quickly learn platforms including Jira, ServiceNow, and Salesforce.
• Excellent verbal and written communication skills with the ability to influence clients, consultants, and internal stakeholders.
• Strong organizational skills with the ability to prioritize competing demands and manage complex workloads.
• Demonstrated ability to work independently while contributing effectively within a collaborative team environment.
• Strategic mindset with strong problem-solving, leadership, and relationship-building capabilities.
• Ability to travel up to 25% as required.

Benefits

• Remote work flexibility across eligible locations in North America.
• Opportunity to work with enterprise clients on impactful Workday transformation initiatives.
• Collaborative, people-focused culture centered around innovation and professional growth.
• Opportunities to contribute to the expansion of a growing technology services practice.
• Competitive compensation package.
• Professional development opportunities and access to industry-leading technologies.
• Inclusive workplace committed to equal opportunity and employee success.