Principal UX Designer, Prime Video Experience Design (PVXD)

Key job responsibilities

• Design end-to-end experiences at the edge of emerging technology — from AI conversational characters to generative video and dynamic content experiences
• Partner closely with the team on ideation, prototyping, and risk-taking. This is high-ambiguity work; you thrive in ambiguity
• Hypothesize bold, testable ideas. Design for learning, not just execution: what can we learn from prototyping this experience?
• Create creative prototypes and tool fluency — you are an eager coder and prototyper
• Be fluent with emergent generative tools and platforms: Runway, Luma AI, generative imagery and video tools
• Push the boundaries of what we can design with generative AI — conversation design, visual generation, adaptive experiences
• Design conversational experiences that feel human, engaging, and true to character — whether that's dialogue with an AI character or natural interactions with an AI assistant
• Partner with LLM/Science teams on conversation design, prompt engineering for character voice, and user intent flows
• Bring strong design flair and craft to AI experiences — they should feel premium, not experimental
• Be a thought leader on how Prime Video should evolve in an AI-first world. Don't just execute; push back and advocate for bold directions
• Present work and strategic thinking to leadership. Help the organization see what's possible, not what's safe
• Mentor and inspire other designers on the broader team — pull the frontier back into the core product
• Raise the bar for how AI and generative technology are designed into experiences
• Strategic collaboration — work independently on meaty, complex projects end-to-end, but also ideate and prototype rapidly with leadership
• Partner with Product, Engineering, and Science teams to help them visualize new possibilities

Basic Qualifications

• 12+ years of professional UX/product design experience, with demonstrated expertise in creating innovative, customer-centric experiences at scale
• Strong portfolio showcasing bold, innovative design work with exceptional visual craft and attention to detail
• Hands-on prototyping skills — you build, not just sketch. Comfortable coding, using design tools, and pulling in new technologies
• Proven ability to thrive in high-ambiguity environments and define strategy from first principles
• Track record of advocating for and shipping innovative experiences
• Experience designing conversational interfaces, AI-powered experiences, or voice interactions
• Able to lead design direction and set a creative vision without management responsibilities
• Excellent communication and presentation skills — can articulate complex thinking simply
• Proficiency with modern design tools (Figma, Prototyping, etc.) and emerging generative AI tools

Preferred Qualifications

• Experience in entertainment, gaming, or streaming media
• Portfolio evidence of AI, generative tech, or experimental product design
• Background in designing for new platforms or emerging technologies
• Experience with generative video, AI character design, or conversational AI
• Familiarity with prompt engineering, LLM interaction design, or AI-driven personalization
• Comfort with code — Python, JavaScript, or prototyping languages
• Track record of influencing org-wide design culture or pushing the industry forward