Principal Trading Product Specialist

About the role

The Principal Trading Product Specialist functions as a technical account manager for a book of FactSet’s EMS (Execution Management System), Portware. They work closely with the product and engineering teams, as well as Implementation Team, and Support teams. They are responsible for retention of the client by developing bilateral collaboration and trust with the client and advocating internally for the client’s goals and requests.

Responsibilities

• Participated in the pre-sale process to assess client needs before the start of implementation.
• Implement Portware Enterprise post sale following SOW requirements.
• Create a strategy and set objectives for each client account.
• Champion customers’ current and anticipated needs through effective partnerships.
• Act as a client advocate internally to create visibility of client needs.
• Focus activities on the clients’ business and priorities.
• Identify business opportunities that support FactSet objectives.
• Work with Product Management, Support, and Development as well as Sales and Pre-Sales Engineering to ensure efficient and cost effective client implementations.
• Work with Support on resolution of any issues.
• Act as a role model to inspire higher standards, efforts, and results in others.

Requirements

• Bachelor’s degree in Economics, Business, Computer Science or a related field.
• Minimum 8+ years in financial markets front office environments with core knowledge of market structures across multiple asset classes and types.
• Experienced project manager with the ability to drive and deliver concurrent, significant, and priority conflicting projects to completion.
• Experience as a technical business analyst with deep understanding of translating business needs into functional requirements.
• Experience working directly with software engineers/developers as well as Technical Architects on business requirements.
• Experience with securities trading (FX or Fixed Income strongly preferred, other asset classes such as derivatives and equities a plus).
• Experience with the FIX protocol and its practical application.
• Demonstrated commitment to learning and gaining from both successes and failures.
• Experienced logical, systematic, conceptual, and practical thinker.
• Understand EMS system and its components both holistically and separately.
• OMS experience is a nice to have.
• Competency to execute at varying levels of work from operational to strategic.

Skills

• Prior light coding experience (Java) is highly desired.

Benefits

At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means:

• The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.
• Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.
• Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.
• A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.
• Career progression planning with dedicated time each month for learning and development.
• Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.

Pay

The budgeted amount range for this position in New York City and Connecticut is $148,000 - $185,000.

Schedule

Hybrid for U.S. locations.