Principal Technical Program Manager, Secure Work Enablement

About the role

We are looking for a Principal Technical Program Manager who wants to be the connective tissue of this transformation. This is a cross-functional IC role at the center of everything we ship. You will own end-to-end program execution across the Agentic WorkSpaces portfolio — driving delivery across 6+ engineering teams, 3+ platform dependencies, 19 production regions, and multiple partner motions.

Responsibilities

• Own programs with significant complexity and broad cross-organizational impact.
• Drive large engineering efforts that solve significantly difficult problems with complete independence.
• Translate an 18-month, 3-phase identity strategy and multi-year platform roadmap into detailed execution plans with clear milestones, owners, and decision points.
• Identify risks and opportunities in technical strategies, architectures, and organizational structures.
• See around corners — flagging dependency conflicts with IAM Identity Center, Bedrock AgentCore, EC2, and DCV teams before they become blockers.
• Drive projects cross-functionally and build partnerships across AWS.
• Work with field sales (PROPEL/Nexus), ISV partners (Citrix, Omnissa), and GTM teams to ensure what we build translates into customer adoption.
• Ensure security and identity objectives are met without imposing a performance tax on agent workflows.
• Establish metrics, mechanisms, and reporting cadences that give leadership confidence in delivery health.
• From weekly execution reviews to S-Team goal reporting, you build the operating rhythm that keeps a complex organization aligned.
• Manage launch coordination for multi-region, multi-platform releases across 6 OS variants.
• Ensure features ship simultaneously across Windows and Linux via the unified agent architecture — no more "Windows first, Linux later."
• Deliver findings, recommendations, and remediation steps when programs go off-track.
• Support deep-dive assessments and ad-hoc analysis.

Qualifications

• Bachelor's degree or equivalent qualification in Math, Engineering, Science or Business
• 10+ years of program management, tech program management, or related experience
• Experience managing programs across cross-functional teams, building processes and coordinating release schedules
• Experience delivering complex, multi-phase platform migrations or modernization programs
• Strong technical depth — ability to engage on architecture decisions involving identity protocols (SAML, OIDC), networking, and OS-level systems
• Track record of delivering results in ambiguous, fast-moving environments where requirements evolve
• Excellent verbal and written communication skills; ability to present to VP/SVP audiences