Principal Technical Program Manager, Secure Work Enablement

The Role

We are looking for a Principal Technical Program Manager who wants to be the connective tissue of this transformation. This is a cross-functional IC role at the center of everything we ship. You will own end-to-end program execution across the Agentic WorkSpaces portfolio — driving delivery across 6+ engineering teams, 3+ platform dependencies, 19 production regions, and multiple partner motions. You will operate at the intersection of engineering, product, and GTM, translating bold product vision into sequenced milestones that land on time and at quality.

You are self-driven, comfortable with ambiguity, and biased toward action. You think big about what the workspace of the future looks like — and then you build the plan to get there. You influence across Amazon without authority, make hard trade-off decisions with incomplete information, and turn "Won" into "Done." You want to solve challenging problems in identity, AI, and desktop infrastructure at a scale that matters.

Key job responsibilities

• Own programs with significant complexity and broad cross-organizational impact. You will drive the identity modernization strategy — ensuring it lands as a coherent platform, not disconnected features.
• Drive large engineering efforts that solve significantly difficult problems with complete independence. Translate an 18-month, 3-phase identity strategy and multi-year platform roadmap into detailed execution plans with clear milestones, owners, and decision points.
• Identify risks and opportunities in technical strategies, architectures, and organizational structures. See around corners — flagging dependency conflicts with IAM Identity Center, Bedrock AgentCore, EC2, and DCV teams before they become blockers.
• Drive projects cross-functionally and build partnerships across AWS. Work with field sales (PROPEL/Nexus), ISV partners (Citrix, Omnissa), and GTM teams to ensure what we build translates into customer adoption. Ensure security and identity objectives are met without imposing a performance tax on agent workflows.
• Establish metrics, mechanisms, and reporting cadences that give leadership confidence in delivery health. From weekly execution reviews to S-Team goal reporting, you build the operating rhythm that keeps a complex organization aligned.
• Manage launch coordination for multi-region, multi-platform releases across 6 OS variants. Ensure features ship simultaneously across Windows and Linux via the unified agent architecture — no more "Windows first, Linux later."
• Deliver findings, recommendations, and remediation steps when programs go off-track. Support deep-dive assessments and ad-hoc analysis. You are the person who turns ambiguity into action.

About the team

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.