Principal Technical Program Manager, Operations Network Engineering

Key job responsibilities

• The cross-organizational strategy for AI-generated network operations, turning built self governed automation primitives into a unified platform that shifts engineering capacity from maintenance to innovation
• The network economics framework: cost per port, cost per gigabit, cost per square foot — automated, continuously updated, and used to guide investment selections and drive accountability
• The financial methodology that connects each program to a defensible outcome — cost avoidance, OpEx elimination, headcount efficiency, and availability improvement
• Operational metrics and business reviews — the executive-level narrative, trending analysis, variance explanation, and the “so what” behind every number
• Goal health across the organization — ensuring program status is accurate, recovery plans are credible, and risks are escalated before they become surprises
• Automation adoption targets for all engineering verticals — defining what “good” looks like, measuring coverage, and holding teams accountable for progress

Basic Qualifications

• 7+ years of technical product or program management experience
• 10+ years of working directly with engineering teams experience
• 5+ years of software development experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Experience communicating results to senior leadership, or experience in building financial and operational reports/data sets that inform business decision-making
• Experience driving technology adoption or automation strategy across teams that operate independently
• Deep understanding of system architectures, their limitations, and the trade-offs between technical and business requirements
• Track record of decomposing complex, ambiguous problems into straightforward mechanisms that persist without your direct involvement

Preferred Qualifications

• 8+ years of hands-on work managing complex technology projects experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience working with networks, IT infrastructure, or system integration
• Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization
• Experience with AI/ML operations strategy or driving AI adoption in engineering organizations
• Demonstrated ability to create mechanisms that align organizations toward common goals without positional authority
• Familiarity with network technologies sufficient to understand engineering trade-offs and question technical proposals