Principal Technical Program Manager, Innovation Office

Responsibilities

• Orchestrate execution across multiple stakeholders: engineering, product, and partner teams, proactively managing dependencies, risks, and tradeoffs in highly matrixed environments.
• Establish solid operational rigor through clear review cadences, executive-level communication, and cross-team alignment to maintain velocity and quality at scale.
• Oversee execution of the digital roadmap in an agile environment, ensuring alignment of initiatives in support of the broader strategy.
• Maintain program documentation and monitor scope, schedule, risks, issues, and budget.
• Regularly report performance to senior leadership.
• Ensure good agile principles and frameworks, such as Scrum or Kanban.
• Help teams understand and implement agile practices effectively.
• Stay up-to-date with the latest trends and best practices in agile methodologies and bring in new ideas to enhance the team’s performance.
• Facilitate retrospectives and other feedback loops to identify improvement opportunities and guide teams in implementing actionable changes.

Qualifications

• Demonstrated ability to foster collaboration.
• Prominent track record of successfully leading complex digital projects from concept to implementation.
• Exceptional communication and presentation skills with the ability to inspire and influence others.
• Demonstrated experience to present to senior stakeholders including C-level executives.
• Innovative mindset with a keen eye for identifying opportunities for improvement.
• Able to thrive in a fast-paced, dynamic environment and simultaneously handle multiple projects.
• Experience working with project and change management techniques, including Agile frameworks, Software Development Life Cycle (SDLC), etc.