Principal Technical Program Manager, Differentiated Security Team, Stores BST

About the role

The Differentiated Security Team (DST) within Stores Security (StoresSec) Business Security Teams (Stores BST) is seeking a Principal Technical Program Manager to join the DST Leadership Team (DST-LT) and drive program maturity, operational excellence, and strategic evolution across all four of DST's charters: Merger & Acquisition (M&A) Security Integration across Amazon WW Stores, Devices and Other (SDO) lines of business, Security Targeted Research, Insights & Key Engagements (STRIKE), Differentiated Security Initiatives (DSI), and Automation & Tooling Development.

Responsibilities

• Aligning security and service strategy with Amazon Security (AmSec) objectives and working backwards to reduce deviations from standard practices and requirements
• Building mechanisms to collect voice of customers and continuous feedback loops with key stakeholders
• Leading and maturing DST's operational rhythm: MBRs/QBRs, flash reporting, WBR metrics, goal tracking, and executive-level reviews that provide visibility into security posture, integration progress, and risk burn-down
• Driving regular program reviews and status updates with key stakeholders
• Serving as the process owner and driving DST rhythm of business operations
• Championing DST's tenets across all engagements by systematically feeding field learnings and insights back into StoresSec, Stores-BST, and core security partner teams to drive prioritization of compensating controls and raise the broader security bar
• Own cross-charter program strategy and roadmaps, ensuring alignment between pillars and identifying opportunities where work in one charter (e.g., M&A findings) informs and accelerates another (e.g., STRIKE prioritization or DSI initiatives)
• Driving security integration programs end-to-end by coordinating across 10+ security workstreams (VMR, SIRT, Application Security, Third-Party Security, IAM, Conduit, Bug Bounty, and more) as SDO's single-threaded owner for post-close security integration
• Guiding DSI initiatives that address security gaps in differentiated environments, developing compensating controls with defined transition plans to long-term owners
• Influencing automation roadmaps in partnership with engineering, leveraging automation to reduce M&A onboarding timelines, accelerate security visibility, eliminate manual toil, and scale observability across differentiated environments
• Building and maintaining strong partnerships with customer stakeholders (acquired BUs, self-service BUs) and partner security teams (AcqSec, VMR, SIRT, AppSec, TPS, BSTs), ensuring feedback loops are closed and dependencies are managed
• Identifying and escalating risks to senior leadership, managing vendor agreements, and influencing cross-organizational resource allocation to ensure timely risk reduction
• Driving continuous improvement through retrospectives, lessons learned, and mechanism creation—ensuring DST's processes scale as the team's charter expands
• Mentoring and developing TPMs and program managers on the team, raising the bar on operational rigor, technical depth, and customer empathy

Qualifications

• 10+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 5+ years of hands-on work managing complex technology projects experience
• Experience driving security programs across large diverse organizations
• Experience defining system architectures and exploring technical feasibility tradeoffs
• Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)