Principal Technical Program Manager

About the role

Lead and deliver large, complex, cross-functional programs from concept through execution and operationalization. Define program strategy, scope, milestones, success metrics, and governance frameworks. Drive alignment across engineering, product management, architecture, security, operations, and executive leadership teams. Manage interdependencies across multiple workstreams, ensuring timely execution and delivery.

Partner with engineering and architecture teams to drive cloud transformation initiatives and modernization programs. Facilitate technical decision-making and architecture reviews to ensure scalable, resilient, and cost-effective solutions. Identify opportunities to leverage AI, machine learning, automation, and generative AI technologies to improve operational efficiency and productivity.

Build strong relationships across all levels of the organization, including executives, technical leaders, business stakeholders, and external partners. Influence decision-making across engineering, product, operations, and executive leadership teams without direct reporting authority. Anticipate bottlenecks, dependencies, resource constraints, and organizational challenges before they impact program outcomes. Lead resolution of complex technical and organizational issues.

Establish and monitor program metrics, KPIs, and operational dashboards to measure progress, identify trends, and drive informed decision-making. Utilize quantitative and qualitative data to assess risks, optimize resource allocation, prioritize initiatives, and improve program outcomes. Drive a culture of accountability and continuous improvement through measurement, reporting, and actionable insights.

Responsibilities

• Define program strategy, scope, milestones, success metrics, and governance frameworks for large, complex, cross-functional programs.
• Drive alignment across engineering, product management, architecture, security, operations, and executive leadership teams.
• Manage interdependencies across multiple workstreams to ensure timely execution and delivery.
• Partner with engineering and architecture teams on cloud transformation initiatives and modernization programs.
• Facilitate technical decision-making and architecture reviews for scalable, resilient, and cost-effective solutions.
• Identify opportunities to leverage AI, machine learning, automation, and generative AI technologies to improve operational efficiency.
• Build strong relationships with executives, technical leaders, business stakeholders, and external partners.
• Influence decision-making across highly matrixed organizations without direct authority.
• Anticipate and mitigate bottlenecks, dependencies, resource constraints, and organizational challenges.
• Lead resolution of complex technical and organizational issues.
• Establish and monitor program metrics, KPIs, and operational dashboards.
• Use data-driven approaches to assess risks, optimize resource allocation, and prioritize initiatives.
• Drive a culture of accountability and continuous improvement through measurement and reporting.

Requirements

• Bachelor's degree in Computer Science, Engineering, Information Systems, or related technical field.
• 12+ years of technical program management experience leading large-scale enterprise programs.
• Proven experience delivering complex cross-functional initiatives involving multiple engineering organizations.
• Strong understanding of cloud architecture principles, distributed systems, infrastructure, networking, security, and cloud operations.
• Demonstrated experience driving cloud transformation, migration, modernization, or platform initiatives.
• Experience leveraging AI, automation, and generative AI technologies to improve operational efficiency and business outcomes.
• Exceptional written, verbal, and executive communication skills.
• Strong stakeholder management skills with the ability to influence across all organizational levels.
• Demonstrated ability to use a data-driven approach to program management, leveraging metrics, KPIs, and analytics.
• Proven ability to influence without direct authority across highly matrixed organizations.
• Demonstrated ability to anticipate risks, identify bottlenecks, and proactively drive mitigation strategies.
• Strong analytical, technical problem-solving, and decision-making capabilities.
• Experience presenting to executive leadership and driving strategic alignment.

Preferred Qualifications

• Master's degree in Computer Science, Engineering, Business Administration, or related field.
• Experience with OCI, AWS, Azure, or Google Cloud.
• Certifications in cloud architecture, program management, agile methodologies, or AI technologies.
• Experience leading enterprise-scale digital transformation programs.
• Knowledge of AI/ML platforms, generative AI applications, and automation frameworks.
• Experience working in highly matrixed global organizations.

Skills

• Strategic Thinking
• Technical Leadership
• Cloud Architecture Expertise
• AI & Automation Enablement
• Executive Presence
• Program Execution Excellence
• Cross-Functional Leadership
• Stakeholder Influence
• Influencing Without Authority
• Data-Driven Decision Making
• Metrics and KPI Management
• Analytical Thinking
• Risk Management
• Technical Problem Solving
• Change Management
• Continuous Improvement

Success Metrics

• Successful delivery of strategic cross-functional programs on schedule and within scope.
• Measurable improvements in operational efficiency through AI and automation initiatives.
• Reduced program risk through proactive identification and mitigation of bottlenecks.
• Increased stakeholder satisfaction and organizational alignment.
• Improved cloud platform adoption, reliability, scalability, and business outcomes.
• Consistent executive confidence in program governance, reporting, and execution.

Pay

Hiring range in USD from: $102,300 - $209,500 per year. May be eligible for bonus and equity.

Benefits

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation for salaried employees; accrued vacation for others (13 days annually for the first three years, 18 days annually thereafter, prorated for part-time)
• 11 paid holidays
• 72 hours of paid sick leave upon date of hire, refreshes annually, with a maximum cap of 112 hours
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal services
• Voluntary benefits including auto, homeowner, and pet insurance