Principal Technical Program Manager, Ads AI Core Infrastructure
About the role
Amazon Advertising is investing heavily in building AI-native data infrastructure, and our team sits at the center of that transformation. We own the Ads Real-Time Data Service and Advertiser Profiles: the systems that provide every advertising AI agent with immediate, structured access to advertiser context.
Today, advertising agents and skills across Amazon depend on our platform to answer questions about campaign performance, budget allocation, brand positioning, and advertiser behavior within sub-second latency. We process billions of data points daily with 1-3 minute refresh cadences, serving millions of advertisers across all Amazon marketplaces worldwide.
Our team is part of Ads AI Core Infrastructure (ACI), the organization responsible for the foundational systems that make Amazon's advertising AI possible: knowledge bases, runtime environments, agent tooling, and the real-time data layer that connects them all.
Responsibilities
The programs you will lead span the full lifecycle: from defining the data model and onboarding new advertiser signal types, to coordinating cross-organization launches with agent teams, measurement systems, and advertising console experiences.
You will own programs that touch 30+ engineering teams across 10 VP organizations, drive alignment between science teams developing new embedding and retrieval techniques and engineering teams productionizing them, and manage the rollout of platform capabilities to advertising agents and skills across Amazon's global advertising business.
The work is technically complex (distributed systems, real-time streaming, large language model optimization), organizationally complex (multiple VP-level stakeholders with competing priorities), and time-sensitive (agent teams are shipping new advertiser experiences weekly and depend on our platform to keep pace).
- Program Strategy & Roadmap Ownership: You own the multi-quarter roadmap for Advertiser Data and Profiles across both our team and our partner teams.
- Cross-Organization Program Delivery: You manage programs spanning our platform engineering team, applied science teams building embedding and retrieval models, agent builder teams consuming our APIs, measurement and attribution teams depending on our data, and advertising console teams surfacing profile data to advertisers directly.
- Technical Program Leadership: You understand distributed systems architecture well enough to participate in design reviews, challenge assumptions about data freshness and consistency guarantees, and ensure that what we commit to delivering is technically feasible within the stated timeline.
- Operational Excellence & Risk Management: You establish and maintain the mechanisms that keep programs healthy: status dashboards, weekly program reviews, escalation criteria, and stakeholder communication cadences.
- Stakeholder Communication & Influence: You are the single-threaded owner of program communication to senior leadership.
Qualifications
- 7+ years of working directly with engineering teams experience
- 7+ years of technical product or program management experience
- 5+ years of software development experience
- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience owning/driving roadmap strategy and definition
Preferred Qualifications: 8+ years of hands-on work managing complex technology projects experience, experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules.