Principal Technical Program Manager, Ads AI Core Infrastructure

About the role

Amazon Advertising is investing heavily in building AI-native data infrastructure, and our team sits at the center of that transformation. We own the Ads Real-Time Data Service and Advertiser Profiles: the systems that provide every advertising AI agent with immediate, structured access to advertiser context. Today, advertising agents and skills across Amazon depend on our platform to answer questions about campaign performance, budget allocation, brand positioning, and advertiser behavior within sub-second latency. We process billions of data points daily with 1-3 minute refresh cadences, serving millions of advertisers across all Amazon marketplaces worldwide.

Responsibilities

• Own the multi-quarter roadmap for Advertiser Data and Profiles across both our team and our partner teams.
• Define program milestones, success metrics, and delivery timelines.
• Write and present the program narrative for OP1/OP2 documents and monthly business reviews to Directors and VPs.
• Make data-driven trade-off recommendations when scope, resources, and timelines conflict, and drive crisp decisions about what ships now versus what defers.
• Manage programs spanning our platform engineering team, applied science teams building embedding and retrieval models, agent builder teams consuming our APIs, measurement and attribution teams depending on our data, and advertising console teams surfacing profile data to advertisers directly.
• Create and maintain program schedules that account for cross-team dependencies, negotiate resource commitments, and drive weekly execution cadence across all workstreams.
• Diagnose and resolve issues when programs stall, whether they are technical, organizational, or resource-based.
• Understand distributed systems architecture well enough to participate in design reviews, challenge assumptions about data freshness and consistency guarantees, and ensure that what we commit to delivering is technically feasible within the stated timeline.
• Work with engineers to decompose large programs into independently deliverable milestones.
• Ensure that real-time ingestion pipelines, MCP server infrastructure, and profile computation systems meet their availability and latency commitments.
• Own the launch readiness process for platform features consumed by 30+ downstream teams.
• Establish and maintain the mechanisms that keep programs healthy: status dashboards, weekly program reviews, escalation criteria, and stakeholder communication cadences.
• Proactively identify risks weeks before they become blockers and bring mitigation plans.

• Requirements

  • 7+ years of working directly with engineering teams experience.
  • 7+ years of technical product or program management experience.
  • 5+ years of software development experience.
  • Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems.
  • Experience managing programs across cross-functional teams, building processes and coordinating release schedules.
  • Experience owning/driving roadmap strategy and definition.

  Qualifications

  • Basic Qualifications:
  • 8+ years of hands-on work managing complex technology projects experience.
  • Experience managing projects across cross-functional teams, building sustainable processes and coordinating release schedules.
  • Preferred Qualifications:

  Skills

  • Technical Product or Program Management
  • Software Development
  • Complex Project Management
  • Stakeholder Communication
  • Operational Excellence
  • Risk Management

  Benefits

  • Comprehensive health insurance
  • Flexible vacation and parental leave
  • Retirement savings matching
  • Employee discounts
  • Professional development opportunities

  Pay

  • $150,000 - $200,000 annually

  Schedule

  • Full-time

  Application Instructions

  Not applicable for this posting.

  Equal Opportunity Employer

  Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

  Criminal History Consideration

  Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

  Inclusive Culture

  Our inclusive culture empowers Amazonians to deliver the best results for our customers.