Principal Technical Product Manager, AI Health Cloud

About the Role

As the Principal Technical Product Manager for the AI Health Cloud, you will define and lead the strategy, architecture, and delivery of AI-powered healthcare platforms and analytics experiences. With 15+ years of experience driving complex technical products and enterprise-scale programs, you will shape platform capabilities, influence architectural direction, and drive high-impact execution across engineering, AI/ML, data, clinical, pharmacy, and provider teams. Your leadership will accelerate AI adoption across payer, provider, and pharmacy workflows, improving quality, compliance, clinical performance, and operational efficiency.

Responsibilities

• Define and evangelize the multi-year product vision for AI-driven healthcare analytics, workflow automation, and decision support across payer, provider, and pharmacy domains.
• Develop strategic roadmaps aligned with enterprise priorities, CMS/NCQA requirements, and multi-stakeholder needs.
• Identify emerging opportunities in generative AI, LLMs, agent-based systems, and workflow orchestration.
• Provide senior-level technical direction for engineering, AI/ML, and architecture teams in building scalable cloud-native AI platforms.
• Influence platform decisions around Azure cloud infrastructure, performance, scalability, and Responsible AI standards.
• Own end-to-end product requirements across clinical workflows, pharmacy operations, provider processes, AI/ML use cases, and regulatory domains.
• Translate complex user needs into detailed user stories, specifications, and acceptance criteria.
• Drive Agile execution at scale, ensuring high-quality delivery and predictable roadmap progression.
• Ensure product capabilities comply with CMS, NCQA, HIPAA, and internal Responsible AI policies.
• Partner with compliance, clinical, and pharmacy leaders to support audit readiness, regulatory initiatives, and model governance.
• Track emerging federal and state regulatory changes affecting provider, pharmacy, and payer workflows.
• Champion the development of AI-driven insights, predictive analytics, care coordination recommendations, utilization insights, pharmacy adherence models, and workflow automation features.
• Ensure outputs are explainable, actionable, and embedded into provider, pharmacy, and payer workflows.
• Drive customer adoption and measurable business/clinical outcomes.
• Serve as the principal product owner and primary liaison for engineering, clinical, pharmacy, and external provider partners.
• Lead customer advisory boards and strategic partner engagements across payer, provider, and pharmacy sectors.
• Build trusted relationships with executives and operational leaders.

Requirements, Execution & Delivery

Own end-to-end product requirements across clinical workflows, pharmacy operations, provider processes, AI/ML use cases, and regulatory domains. Translate complex user needs into detailed user stories, specifications, and acceptance criteria. Drive Agile execution at scale, ensuring high-quality delivery and predictable roadmap progression.

Quality, Compliance & Responsible AI

Ensure product capabilities comply with CMS, NCQA, HIPAA, and internal Responsible AI policies. Partner with compliance, clinical, and pharmacy leaders to support audit readiness, regulatory initiatives, and model governance. Track emerging federal and state regulatory changes affecting provider, pharmacy, and payer workflows.

AI Insights, Analytics & Value Realization

Champion the development of AI-driven insights, predictive analytics, care coordination recommendations, utilization insights, pharmacy adherence models, and workflow automation features. Ensure outputs are explainable, actionable, and embedded into provider, pharmacy, and payer workflows. Drive customer adoption and measurable business/clinical outcomes.

Stakeholder & Partner Leadership

Serve as the principal product owner and primary liaison for engineering, clinical, pharmacy, and external provider partners. Lead customer advisory boards and strategic partner engagements across payer, provider, and pharmacy sectors. Build trusted relationships with executives and operational leaders.

About Our Line of Business

BrightSpring Health Services provides complementary home- and community-based health solutions for complex populations in need of specialized and/or chronic care. Through the Company’s service lines, including pharmacy, home health care, and rehabilitation, we provide comprehensive and more integrated care and clinical solutions in all 50 states to over 475,000 customers, clients and patients daily. BrightSpring has consistently demonstrated strong and industry-leading quality metrics across its services lines, while improving the health and quality of life for high-need individuals and reducing overall healthcare system costs. For more information, please visit www.brightspringhealth.com. Follow us on Facebook, LinkedIn, and X.

Additional Job Information

Why Join Us? Lead strategy for a next-generation AI Health Cloud platform transforming healthcare delivery. Collaborate with engineers, clinicians, pharmacists, and AI innovators solving high-impact problems. Competitive compensation and benefits designed for senior technology leaders. Work in a flexible, innovative environment driven by collaboration, creativity, and continuous learning.