Principal Technical Architect- Billing Platform

About the role

This Principal Architect partners closely with engineering teams to design and deliver end-to-end solutions for Metro Billing platforms. The role combines strategic architectural leadership with hands-on technical engagement, including reviewing application code, translating business requirements into scalable technical solutions, and guiding engineering teams through implementation decisions.

Responsibilities

• Lead architectural design decisions and provide technical leadership to ensure scalable and maintainable end-to-end solutions across multiple systems and Metro Billing capabilities.
• Develop and maintain solution designs from concept through deployment, ensuring alignment with architecture standards, engineering best practices, and business requirements.
• Partner closely with engineering teams to review application code, validate implementation approaches, and provide technical guidance throughout the software development lifecycle.
• Translate business initiatives and requirements into scalable technical solutions while identifying implementation risks, dependencies, and opportunities for modernization.
• Balance innovation with platform stability by recommending where new technologies and approaches should be adopted and where existing solutions should be maintained.
• Owning overall architecture for multiple capabilities, collaborating on frameworks, standards, and reusable components to support enterprise technology consistency.
• Engage with business stakeholders during project ideation to define solution options and support business case development prior to project initiation.
• Communicate solution designs through architecture diagrams, technical documentation, and design reviews using tools such as Lucid and Confluence.
• Collaborate with Agile delivery teams using Jira to support planning, execution, and solution governance.
• Coach and mentor engineers through architecture discussions, design reviews, and technical decision-making while promoting engineering best practices.
• Evaluate and leverage AI-assisted engineering tools, such as Claude, to improve engineering productivity where appropriate.

Requirements

Education and Work Experience:

• Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience
• Acceptable areas of study include Computer Science, Engineering or a related field.
• 7-10 years Progressive experience in software engineering/enterprise architecture/technology leadership across multiple products, systems and/or platforms coupled with strong business acumen and executive presence.
• 7-10 years Experience working in solutions design and enterprise architecture delivering IT solutions.
• 7-10 years Experience in Enterprise applications, PLM, middle-tier services, database, storage, distributed computing, virtualization and/or application technology.

Qualifications

Knowledge, Skills and Abilities:

• Strong understanding of enterprise software development
• Experience designing and supporting complex billing, transaction processing, or telecommunications platforms
• Ability to analyze and understand complex legacy codebases and proprietary application components
• Strong ability to translate business requirements into scalable technical solutions
• Experience creating architecture diagrams and technical documentation using Lucid or similar tools
• Experience using Jira and Confluence in Agile software development environments
• Experience coaching software engineers through architecture, design, and code review activities
• Familiarity with AI-assisted software development tools, such as Claude or similar coding assistants

Skills

Preferred:

• Experience supporting Billing or other telecommunications billing platforms
• Experience architecting high-volume transaction processing or enterprise billing solutions
• Hands-on experience with C and C++ application development
• Experience modernizing legacy enterprise applications while maintaining operational stability
• Experience leveraging AI-assisted development tools to improve engineering productivity