Principal Tech Program Manager, Quick Commerce

Key job responsibilities

• Own the technology roadmap for Quick Commerce supply chain systems, identifying architectural gaps across US, MENA, and India markets and defining convergence strategy with grocery and core retail tech
• Drive OP1/OP2 planning across all supply chain systems, ensuring QC capabilities are reusable and eliminating redundant engineering effort year-over-year
• Determine where to adopt core tech versus build specialized solutions, define cutover strategies, and drive architectural changes that enable team independence
• Identify and solve intrinsically hard problems: rapid selection refreshes, reverse logistics, markdown strategies, low-selling inventory management, and global capability standardization
• Define technical requirements and execution roadmaps for new capabilities including special inbounding, tier 2 node architecture (QC, Swift, Fusion, Amazon Go), and shrink removal mechanisms
• Research and benchmark solutions to determine where to build, deprecate, or converge with existing Amazon systems
• Cross-organizational Influence & Execution: Coordinate across 15+ supply chain systems and multiple organizations, ensuring supply chain tech is never a bottleneck—drive launch timelines from weeks to days
• Create scalable mechanisms and best practices that enable team independence; leverage Generative AI to simplify and automate workflows
• Mentor TPMs and engineers, participate in Principal TPM promotion assessments, and contribute to talent development across the organization
• Educate the TPM and engineering communities on best practices through internal conferences and knowledge sharing

Basic Qualifications

• 8+ years of technical product or program management experience
• 10+ years of working directly with engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Experience working proactively and independently, meeting deadlines, and delivering on projects and tasks
• Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
• Knowledge of supply chain management concepts - forecasting, planning, sourcing, optimization and logistics or equivalent

Preferred Qualifications

• 8+ years of hands-on work managing complex technology projects experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience in project and program management and delivering key business outcomes