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Jobs · Project Management · Michigan

Principal Tech Program Manager, Business Data Technologies

Amazon · Detroit, MI · 1 wk ago
Project ManagementFull-time

Amazon’s eCommerce Foundation (eCF) organization is responsible for the core components that drive the Amazon website and customer experience. Serving millions of customer page views and orders per day, eCF builds for scale. As an organization within eCF, the Business Data Technologies (BDT) group collects exabytes of data from thousands of data sources inside Amazon including the Amazon catalog system, inventory system, customer order system, page views on the website, and Alexa systems. We also support Amazon subsidiaries such as IMDB and Audible. We provide interfaces for internal customers to access and query the data hundreds of thousands of times per day using Amazon Web Service’s (AWS) Redshift, Hive, Spark, and Oracle. We build scalable solutions that grow with the Amazon business.

About the role

Are you passionate about Program Management and technology? Are you passionate about eliminating redundant efforts that solve similar customer needs? This role focuses on leading a highly visible initiative with significant business impact. The senior leaders need a lightweight mechanism to bring visibility, share best practices, and provide better communication and collaboration across teams. This role works closely with Tech Directors, VPs, and Principal Engineers to identify patterns, new trends, goals, and areas for cross-org collaboration. It does not support just one organization but focuses on best practices applicable to Stores, Devices, and others.

The right candidate will have proven Program Management skills and the ability to translate technical needs and pain points into scalable projects or programs. The ideal candidate will have excellent communication skills (verbal and written), the ability to work with technical teams across various groups to create strategy and drive programs, and strong organizational skills with meticulous attention to detail and a bias for action. Since many project teams consist of volunteers, influencing without authority is critical to success.

To succeed, you must be highly motivated, creative, and a self-starter with strong time management skills, able to see the big picture, execute flawlessly, and drive against timelines and project roadmaps.

Responsibilities

  • Work closely with internal team members to establish mechanisms for inspection and awareness of progress across cross-cutting initiatives such as Engineering Excellence and others.
  • Create communication mechanisms for collaboration across SVPs in the broader Consumer organization.
  • Document, maintain, and report on program processes.
  • Identify and manage operational best practices with a focus on efficiency and customer satisfaction.
  • Collaborate with and support NA Consumer Tech leaders/members in executing program initiatives.
  • Identify new areas of engagement and focus where teams can drive innovation through the Tech Community.
  • Communicate effectively with Senior and VP-level partners both in writing and verbally.
  • Perform general administrative functions such as scheduling meetings, event management, and marketing.

Requirements

  • 7+ years of technical product or program management experience.
  • 10+ years of experience working directly with engineering teams.
  • 5+ years of software development experience.
  • Experience managing programs across cross-functional teams, building processes, and coordinating release schedules.
  • Strong analytical skills, attention to detail, and effective communication abilities.
  • Experience managing complex external partner/vendor relationships without direct authority over delivery teams.
  • Demonstrated ability to build trusted relationships with senior technical leaders (Director/VP level) across organizational boundaries.
  • Track record of delivering results in highly ambiguous environments with complete independence.

Preferred Qualifications

  • 8+ years of hands-on experience managing complex technology projects.
  • Experience managing projects across cross-functional teams, building sustainable processes, and coordinating release schedules.
  • Experience mentoring and developing other program managers in partner management skills.
  • Experience owning and driving operational planning (OP) processes and business review mechanisms (MBR/QBR) at the VP+ level.
  • Experience with top-level organizational goal management.
  • MBA or advanced technical degree.

Pay

USA, MI, Detroit - $177,000.00 - $239,400.00 USD annually

USA, WA, Seattle - $177,000.00 - $239,400.00 USD annually

Benefits

  • Sign-on payments and restricted stock units (RSUs).
  • Comprehensive health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, and optional supplemental life plans).
  • Employee Assistance Program (EAP), Mental Health Support, and Medical Advice Line.
  • Flexible Spending Accounts.
  • Adoption and Surrogacy Reimbursement coverage.
  • 401(k) matching.
  • Paid time off and parental leave.

Learn more about our benefits at amazon.jobs/en/benefits.

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