Principal State Director, LA County

Job Overview

Responsibilities

Qualifications

Benefits

Pay

Schedule

• Define, champion, and execute the overarching strategic vision for findhelp's engagement in assigned state(s), identifying and cultivating multi-year opportunities that align with government priorities and national trends.

• Influence policy and funding decisions at the highest levels.

• Establish, maintain, and significantly deepen relationships with Governors' offices, Agency Secretaries, Chief Information Officers, and other C-suite level executives within state government and major commercial partners.

• Architect and oversee the delivery of groundbreaking, large-scale projects that drive systemic change and demonstrate profound, measurable impact on social services.

• Lead highly complex cross-agency and cross-departmental initiatives, serving as the central orchestrator among diverse internal teams (Product, Engineering, Legal, Marketing) and external stakeholders to navigate intricate political landscapes and achieve unprecedented outcomes.

• Identify, evaluate, and capitalize on highly complex and nascent market opportunities, potentially leading efforts to enter new segments or develop innovative solutions that address emergent state needs.

• Represent findhelp as a preeminent thought leader at national and state-level forums, conferences, and legislative hearings, actively shaping industry dialogue, advocating for best practices, and promoting findhelp's unique value proposition.

• Provide executive leadership, strategic direction, and mentorship to a team that may include State Directors, Associate State Directors, and other senior delivery personnel, fostering a culture of excellence, innovation, and accountability.

• May be responsible for talent acquisition and performance management of senior staff.

• Proactively identify, assess, and strategically mitigate high-level political, operational, and financial risks across an entire state or portfolio of projects, developing robust contingency plans.

• Hold ultimate accountability for achieving and exceeding ambitious revenue targets, adoption metrics, and the overall success and positive impact of findhelp's initiatives within the assigned state(s).

About the role

At Findhelp, we are committed to creating a positive impact by connecting people in need to the programs that serve them, with privacy and security. We are a mission-driven organization that has been enabling healthcare, government, education, and other organizations to connect people with the social care resources they need since 2010.

Requirements

Bachelor’s degree required; Master’s degree preferred (e.g., MPA, MBA, Public Policy, Health Administration). 12+ years of executive-level experience with a significant portion in state government leadership (e.g., Cabinet Secretary, Agency Director, Chief of Staff), or a proven track record of leading major, multi-agency government delivery initiatives for a large enterprise.

Skills

Unparalleled ability to build and maintain trust and influence at the highest levels of government and within large commercial enterprises. Exceptional strategic thinking, complex problem-solving, and decision-making skills, with the ability to navigate ambiguous situations and create clarity. Superior negotiation, public speaking, and written communication skills, with the ability to articulate complex strategies to diverse executive audiences. Proven experience in leading, mentoring, and developing high-performing senior teams. Deep understanding of government procurement processes, budget cycles, and regulatory environments across multiple agencies or states. Strong working knowledge of California’s social care and health ecosystem, including programs for unhoused individuals (CoC/HMIS), CalAIM, and DxF.

Benefits

Findhelp offers a comprehensive benefits package including a 401(k) plan with company contributions, equity grants, free food and an onsite gym, paid parental leave, competitive PTO and 10 paid holidays, comprehensive medical, dental, and vision insurance with 100% company-paid coverage for employee only coverage, dog-friendly office in Austin HQ, 24/7 access to telemedicine and counseling, a Book Purchasing Program, and a Culture Committee. Findhelp is committed to diversity and inclusion and supports staff through various training and volunteering opportunities.

Pay

The pay range for this role is $140,000 - $175,000 USD per year (Los Angeles, CA).

Schedule

This is a 5-day in-office position located in Los Angeles, CA.