Principal Solutions Architect - AI

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property, and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations.

The Unified Communications team at Motorola Solutions is a global leader in public safety and enterprise security. We provide mission-critical communication and data solutions that help our customers make the world safer and more productive. Our team’s mission is to become the leader in creating a highly scalable software platform and communication applications for first responders and enterprise workgroups. Our solutions include mission-critical broadband Push to Talk (PTT), Mission Critical Video (MCVIDEO), Mission Critical Data (MCDATA), multimedia messaging, location-based collaboration, and interoperability with land mobile radio (LMR) systems. Products include client apps on Android, iOS, and Windows, with backend software deployable on-premises, in private data centers, or in public cloud infrastructure.

About the role

The Unified Communication team is seeking a visionary Principal AI Architect to spearhead our AI-first transformation strategy. This high-impact leadership role focuses on reimagining our product portfolio by leveraging AI as a strategic partner and assistant to solve and simplify complex customer workflows. You will be responsible for the architectural blueprint that integrates cutting-edge AI-driven solutions into production-ready enterprise systems for real-time mission-critical communications.

Responsibilities

• Define and drive the technical strategy, architecture, and roadmap for an AI-first transformation across the Unified Communication product portfolio.
• Serve as a strategic leader in identifying opportunities where AI can act as a partner or assistant to simplify customer workflows and enhance user experience.
• Partner closely with AI Engineering organizations and R&D teams to identify and assess emerging AI technologies, frameworks, and platforms for application within the UC product line.
• Lead the design and deployment of advanced AI capabilities, including natural language processing for translation, transcription, summarization, and intelligent routing.
• Oversee the entire AI/ML lifecycle, ensuring robust MLOps, deployment, monitoring, and performance tuning in production environments.
• Drive the selection and implementation of scalable cloud-native architectures (AWS, Azure, GCP) to support robust AI infrastructure.
• Develop Agentic AI solutions tailored for real-time mission-critical audio, video, and data communications.
• Design context-aware AI assistants that understand recurring situational factors and technical states to shape how end-users interact with applications.
• Collaborate with product management and legal teams to ensure compliance with data privacy regulations and ethical AI principles.

Requirements

• Bachelor’s or higher in Computer Science, AI, Engineering, or a related technical field.
• Minimum of 12 years of professional experience in software engineering, with significant experience in high-level architectural leadership for AI/ML or data-intensive systems.

Skills

• Deep practical experience with the full lifecycle of building, deploying, and maintaining production-grade machine learning models (MLOps).
• Strong programming skills (Python, Java, or C++) and expert proficiency in ML frameworks like TensorFlow or PyTorch.
• Proven track record of building custom, proactive, context-aware AI assistants for enterprise applications.
• Extensive experience in developing Agentic AI solutions for mission-critical software industries.
• Expertise in prompt engineering and utilizing AI to analyze unstructured data for actionable insights.

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave

Pay

Target base salary range: $148,800 - $175,600 USD. Pay within this range varies and depends on job-related knowledge, skills, and experience.