Principal - Solution Engineering

About the role

Founded in 2014, League is a platform technology company that powers next-generation healthcare consumer experiences. Payers, providers, consumer health partners, and employers build on League’s platform to deliver high-engagement, personalized healthcare experiences.

Position Summary

The Solution Engineering team is a critical part of League’s growth organization, focused on applying League’s platform capabilities to power new digital consumer experiences in healthcare. Through collaboration with League’s market development, strategic sales, customer, partner, product & implementation teams, Solution Engineering partners with the world’s leading healthcare organizations to design new digital business models, products, and experiences. League’s growth organization supports organizations across the Payer, Provider, Life Sciences, and Consumer Health markets (i.e., Pharmacy Retail).

Responsibilities

• Partner with Strategic Account Directors to showcase League’s platform capabilities, understand prospective customers’ business & digital requirements, and align their needs with League’s market-leading capabilities and solutions.
• Design Digital Consumer Experiences - partner with prospective customers, and their business, product, digital & IT teams to design 'what's possible' in redefining the role of digital experiences and AI in delivering healthcare and benefits for millions of consumers.
• Align Platform Capabilities to Business Value - demonstrate a deep knowledge and understanding of League’s platform, technology, and AI capabilities with the ability to architect solutions and articulate how those solutions connect to the key business drivers for our prospective customers (e.g., business growth, service automation, experience transformation, high engagement care delivery, population health, etc.).
• Visualize Best-in-Class Health Experiences - bring to life League’s platform capabilities through live demos, presentations, mock-ups, and demonstrations by partnering with League’s product, design, and engineering teams. You will be able to effectively demonstrate how our AI-powered features and agent teams enhance the consumer’s health experience to deliver measurable outcomes.
• Partner for Success - work cross-functionally at League with our customer, implementation, product and engineering teams to turn strategy, solutions and requirements into concrete action plans to build, launch, & scale our customers’ new digital health experiences. You will also leverage your AI expertise to influence and evolve League’s go-to-market strategy.
• Growth Team Alignment - work with Strategic Account Directors on RFP/RFIs, partner contracts, and technical evaluations.

Qualifications

• 7-10+ years Solutions Engineering / Pre-Sales experience
• 10-15+ years total professional experience
• Experience in leading solution architecture and software demonstrations for AI-native and/or AI enabled/integrated, healthcare IT, digital health and/or patient engagement solutions
• Direct experience with AI/ML solutions in a technical and/or pre-sales capacity
• Direct experience in partnering with cross-functional teams (Product Marketing, Delivery) to effectively bring new innovations to market across the go-to-market lifecycle (inclusive of early market testing and feedback, pricing & packaging, beta customers, etc.)
• A strong understanding of AI’s place in the broader healthcare technology ecosystem, including how it integrates with healthcare data sources in a secure and real-world environment
• Platform-as-a-Service or Software-as-a-Service experience
• Excellent storytelling and communication skills, including presenting complex solutions, concepts & ideas to executive, technical and/or non-technical audiences
• Bachelor's Degree equivalent

Benefits

• Competitive compensation range for USA applicants: $185,000 - $200,000 USD
• Competitive compensation range for Canada applicants: $175,000 - $200,000 CAD

Pay

Full-time positions are offered on a competitive basis. Compensation is determined by a variety of factors, including but not limited to, the candidate’s qualifications, experience, and performance.

Schedule

League offers a flexible schedule with a mix of office-centric roles based in our vibrant Toronto office, and remote-eligible roles based anywhere in Canada or US. Each job posting will indicate where the role will be based. Regardless of the role’s posted location, all Toronto-area Leaguers (living within 65 km of our downtown HQ) collaborate in-office Monday through Thursday. Depending on your distance to the office, you’ll enjoy 10 or 20 Flexible Remote Days each quarter for focus and deep-work time.