Principal Software Engineer, Agentic Engineering

About the role

We are looking for a Principal Software Engineer to join our Agentic Engineering team. You will build a platform where specialized AI agents compose across technical domains — knowledge and policy, change/ITSM, network security, cloud, and source code. Instead of an engineer manually stitching together answers from a half-dozen tools, agents coordinate with one another to do the work. This is a hands-on technical leadership role that requires deep proficiency in Python and TypeScript, a track record of designing systems that operate reliably at organizational scale, and the ability to set standards that shape how enforcement is practiced across teams.

What You'll Do

• Lead and grow a team of software engineers building production agents — setting direction, reviewing designs, mentoring, and unblocking.
• Define the team's engineering standards — agent patterns, tool integration, testing, code quality, observability, and review practices that hold the bar high.
• Architect the agent platform — the shared services and protocols (e.g., agent-to-agent messaging, tool servers) that let agents discover and compose with one another reliably.
• Stay hands-on — write code, prototype hard problems, and pair with engineers on the toughest parts of the system.
• Own the quality and safety of agent behavior — design how the team verifies that agents stay accurate, cost-efficient, and within guardrails over time.
• Translate vision into a roadmap — break an ambitious platform vision into shippable increments the team can execute and be proud of.
• Represent the team to leadership — communicate architecture, trade-offs, and progress clearly to engineering and product leadership.

What Differentiates This Role

• This role asks you to work with engineers to build autonomous systems that reason — agents that make decisions, call tools, and message one another. You're defining how agents are built across the team — the shared patterns, base abstractions, and “paved road” that make new agents fast to build and safe to run.
• You're responsible for how we know agents are behaving — observability, evaluation, and continuous governance, not a one-time check.
• You're growing a team that can reason about non-deterministic systems — where correctness, cost, and safety all have to be designed in, not bolted on.

What You Will Bring

• 8–12+ years of software engineering experience with deep proficiency in Python and TypeScript.
• A track record of technically driving teams of engineers — mentoring, setting standards, and shipping complex systems together.
• Experience building agentic or multi-step automated systems — tool orchestration, LLM reasoning loops, or agent frameworks.
• The ability to set architectural direction and reusable patterns that other engineers adopt.
• Experience designing for non-deterministic behavior, edge cases, and failure — and building the testing and observability to catch them.

Nice to Have

• Experience building LLM safety, evaluation, or governance systems end-to-end.
• Retrieval / hybrid search over enterprise knowledge.
• Background in platform engineering or developer tooling at enterprise scale.
• Terraform and infrastructure-as-code experience.
• Open-source contributions on public GitHub.

Work Environment

This role is hybrid. Candidates must be located in one of the following locations: Farmington Hills / Metro Detroit, Michigan; Frisco, Texas; or Cincinnati, Ohio. Position not available for immigration sponsorship.