Principal Agentic Software Engineer

Job Details

Define arrivia's multi-year vision for agentic engineering, and how we build, ship, and operate software at scale.

About the Role

Operating with full autonomy and company-wide scope, you set the multi-year technical vision and the engineering standards teams follow. This role sets the technology direction behind arrivia, a leader in travel loyalty, membership, and cruise solutions, powering travel for millions of members.

Responsibilities

• Own the technical vision: Define and own the multi-year technical vision and architecture for our travel platform, aligned with product and business strategy.
• Lead agentic strategy: Set the direction for how AI coding agents are adopted, governed, and optimized across all engineering teams.
• Make the biggest calls: Make the highest-impact architecture and technology investment decisions, weighing scalability, reliability, security, cost, and speed with company-wide consequences.
• Design the agentic framework: Evolve prompt libraries, MCP server ecosystems, agent governance, and quality gates for AI-generated code that set the standard for the whole organization.
• Architect enterprise MCP: Define how AI agents securely interact with internal APIs, databases, infrastructure, and third-party services across the full lifecycle.
• Evaluate the frontier: Assess frontier AI models and emerging frameworks, making build-vs-buy-vs-integrate recommendations that shape the roadmap.
• Lead complex initiatives: Lead the most complex cross-cutting technical efforts across teams and domains, from concept through production.
• Drive modernization: Define migration paths and patterns that transform legacy systems into scalable, cloud-native, agent-ready services.
• Set reliability standards: Establish SLO frameworks and operational excellence practices that protect the platform through rapid growth.
• Safeguard trust and governance: Define security architecture and partner with Risk, Security, and Compliance on AI governance and responsible-use policies.
• Grow engineering leaders: Mentor senior and staff engineers and build the next generation of technical leadership.

Requirements

• 12+ years of full-stack development and architectural experience, with a track record of company-wide technical leadership.
• Expert-level proficiency using AI coding agents such as Claude Code, Cursor, or GitHub Copilot, with a track record of defining organizational adoption strategies.
• Mastery of two or more of TypeScript/JavaScript, Python, or C#/.NET.
• Deep expertise in modern web applications, RESTful API design, distributed systems, and microservices at scale.
• Experience with containerization and orchestration (Docker, Kubernetes) and advanced CI/CD, including progressive delivery and feature flags.
• Track record of developing engineering leaders and elevating an entire organization's technical capability.

Qualifications

• Exceptional communication skills, translating complex technical concepts for executive, product, and business audiences.
• Demonstrated impact and depth of knowledge matter most.

Skills

• AI coding agents
• Modern web applications
• RESTful API design
• Distributed systems
• Microservices
• Containerization and orchestration
• Advanced CI/CD
• Enterprise MCP server architectures
• Secure, governed agent access
• Migration paths and patterns
• Security architecture
• Engineering leadership

Benefits & Perks

• Unlimited PTO
• Exclusive employee travel rates
• Travel discounts through arrivia programs
• Medical, dental, and vision insurance
• 401(k) with company participation