Principal Service Engineer IS - Power Platform Administrator, Hybrid
About the role
Providence caregivers are not simply valued – they’re invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. If you love being at the heart of innovation—where cutting‑edge engineering meets real-world impact—the Service Engineer role is your perfect playground!
Responsibilities
- Help shape, grow, and supercharge large-scale services through the Microsoft Power Platform that keep caregivers and teams running at full speed.
- Design resilient architectures and craft smart automation.
- Craft telemetry strategies and lead disaster recovery readiness.
- Solve complex issues with style.
- Administer and strategy own the Microsoft Power Platform (PowerApps, Power Automate, Copilot Studio).
- Influence engineering team members in translating customer and technical requirements into service architecture to meet Quality of Service Expectations.
- Lead and represent the Service in backlog discussions and standups to establish appropriate prioritization of Live Site requirements.
- Leverage data and metrics to drive behavior, process, and priority decisions.
- Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Lead and represent the Service in backlog discussions and standups to establish appropriate prioritization of Live Site requirements.
- Make data-driven decisions that elevate performance, security, and caregiver experience.
Requirements
- Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering - OR - a combination of equivalent education and experience.
- 8 or more years of related experience.
- Strong experience in automation, specifically related to deployment, recovery, or other manual processes.
- Strong experience with n-tier solutions.
- Strong experience with resilience modeling (failure mode analysis) and ability to simulate service outages for point solutions (automated) and platforms (manually).
- Strong experience influencing engineering team members in translating customer and technical requirements into service architecture to meet Quality of Service Expectations.
- Strong experience leading and representing the Service in backlog discussions and standups to establish appropriate prioritization of Live Site requirements.
- Experience Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Strong experience in advanced problem solving using systematic procedures and investigating problems utilizing root cause analysis.
Preferred Qualifications
- Master's Degree in Computer Engineering, Computer Science, Mathematics, Engineering - OR - a combination of equivalent education and experience.
- 8 or more years of experience working as a Service Engineer.
- 3 or more years of experience in Power Platform Administration.
Benefits
Salary Range by Location: California: Los Angeles, Irvine: Min: $71.23, Max: $121.29
Oregon: Portland, Beaverton: Min: $68.33, Max: $116.36
Washington: Seattle, Renton, Redmond: Min: $71.23, Max: $121.29
Washington: Vancouver: Min: $68.33, Max: $116.36
Pay
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Schedule
Full time
Work Location
Providence Valley Office Park-Renton
Address
WA Renton 1801 Lind Ave SW
Job Schedule
Hybrid