Principal Security Operations Center Manager

Responsibilities

• Provide operational direction and oversight so that the GPS strategic initiatives in relation to the data center operational security program are implemented consistently.
  • Security guard force management at both internal and external data center locations.
  • Partnership with Oracle Lines of Business and external audit regulatory bodies to ensure physical security compliance with diverse auditory requirements including but not limited to SSAE 18, ISO, and PCI.
  • Crisis Management
    • Maintains recognized industry standard physical security best practices by ensuring a positive, professional environment in full compliance with applicable laws, regulations, policies, and procedures; ensures that staff members understand and comply with applicable laws, regulations, policies, and procedures.
  • Incident Response
• Works closely with cross functional support teams to ensure that service is compliant with all requirements.
• Working with 3rd party security service providers as oversight for the recruitment, selection, orientation, training, development, and retention of high caliber security guard force staff.
• Maintains recognized industry standard physical security best practices by ensuring a positive, professional environment in full compliance with applicable laws, regulations, policies, and procedures; ensures that staff members understand and comply with applicable laws, regulations, policies, and procedures.
• Performs additional functions as directed by the Sr. Manager, Data Center Security Operations Americas as necessary in order to achieve assigned business objectives.

Qualifications

• A minimum of 12 years of industrial security experience, combined with a minimum of 5 years of management and leadership experience ideally within a physical security/data center operational environment.
• Ability to work onsite in Santa Teresa, NM. - Live within 1 hour commutable distance.
• Broad expertise of industry specific legislations and compliance requirements as they apply to physical security operations in general and specific to data center security.
• Experience of crisis management as it relates to physical security at corporate level.
• A working knowledge of various security technology resources including access control/CCTV systems.
• Proficient with all basic Microsoft computer software programs and communications techniques.
• Must be self-motivated and innovative, but equally comfortable working within a team or alone and requiring minimal supervision.
• Must be a team player, ideally with global exposure to working with individuals from different cultures, backgrounds, and experiences.
• Ability to communicate and articulate with a high level of proficiency in both the written and verbal format at all levels, up to and including Corporate Executive leadership.
• Outstanding interpersonal and customer service skills.