Principal Sales Operations Lead — Enterprise Segment Lead, Amazon Shipping

About You

You are a strategic, detail-oriented Sales Operations specialist who excels in complex, high-stakes environments. You understand how enterprise sales and business development actually work—not just in theory—and design operational mechanisms that support real-world deal complexity, customization, and risk management. You balance precision with pragmatism, operating comfortably with senior stakeholders while staying deeply grounded in process, data, and execution. You anticipate where enterprise deals stall, design solutions to remove friction, and bring structure to ambiguity through clear operating models and decision frameworks.

Key job responsibilities

• Own and scale enterprise sales operations, including RFx processes, approval workflows, and enterprise-specific Salesforce tooling.
• Design and deliver value realization tools, pricing support mechanisms, and templates that help enterprise customers quantify impact and justify decisions.
• Partner with Marketing on enterprise case studies, strategic narratives, and enablement assets aligned to complex customer needs.
• Refine enterprise account ownership models, goal-setting frameworks, and reporting to reflect long sales cycles and multi-threaded engagement.
• Oversee enterprise Voice of Customer (VOC) insights and translate learnings into improvements across business development process, tooling, and enablement.
• Coordinate strategic customer initiatives across partner teams.

Basic Qualifications

• 7+ years of sales operations or sales strategy in a mid-to-large-scale tech company experience
• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or a related field
• Experience in sales operations or sales strategy in a mid-to-large-scale tech company
• Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
• Experience in multiple organizational functions such as compensation, forecasting, organizational development or equivalent
• Experience with Microsoft Office products and applications

Preferred Qualifications

• Experience developing and implementing systems and tools utilized for CRM, variable compensation, revenue reporting, forecasting, sales force automation or equivalent
• Experience with program management spanning planning, execution and project delivery
• Experience working within a high-growth, technology company
• Master's degree or equivalent

Pay

• USA, CA, Irvine - 159,400.00 - 215,600.00 USD annually
• USA, CA, SANTA CLARA - 175,300.00 - 237,100.00 USD annually
• USA, CA, Santa Monica - 159,400.00 - 215,600.00 USD annually
• USA, GA, Atlanta - 159,400.00 - 215,600.00 USD annually
• USA, IL, Chicago - 159,400.00 - 215,600.00 USD annually
• USA, MA, Boston - 159,400.00 - 215,600.00 USD annually
• USA, NY, New York - 175,300.00 - 237,100.00 USD annually
• USA, TX, Austin - 159,400.00 - 215,600.00 USD annually
• USA, WA, Bellevue - 159,400.00 - 215,600.00 USD annually