Principal Proserve Cloud Architect, AWS Professional Services, Pan-Amazon Strategy and Growth

About the role

This high visibility role is paving a new path for how ProServe supports our most strategic customers by helping ProServe teams globally connect Amazon’s operational excellence in Commerce, Supply Chain, AdTech/MarTech, and Customer Experience to production outcomes for enterprise customers.

Responsibilities

• Help ProServe teams globally connect Amazon’s operational excellence in Commerce, Supply Chain, AdTech/MarTech, and Customer Experience to the AWS services and domain expertise that make it actionable for enterprise customers
• Orchestrate cross-domain pursuits when opportunities span multiple Amazon business units, aligning the right domain experts, sequencing engagement, and ensuring deals advance through qualification to close
• Serve as the primary ProServe bridge to Strategy and Business Development, making ProServe capabilities visible
• Support domain experts in making their production-proven solutions discoverable and deployable, ensuring what one team builds becomes available to every ProServe team globally
• Work with domain expert leads and regional advocates to support deal structure and ensure customer value is clear and delivery is feasible
• Engage partners during pursuit to confirm delivery capacity, expanding reach so solutions scale beyond direct ProServe involvement
• Drive the effort to build reusable integration assets so subsequent customers deploy in weeks what the first customer took months to build
• Navigate competing priorities across geographies, industries, and Amazon business units with high judgment and a bias for customer outcomes
• Lead milestone reviews and prepare evidence for investment decisions as the Pan-Amazon model matures.

Qualifications

• 8+ years of cloud architecture and solution implementation experience
• Bachelor's degree in Computer Science, Math, or a related field
• Experience developing customer relationships and influencing key decision-makers