Principal Program Manager, WHS Central Programs, WHS Central Programs

Key job responsibilities

Strategic Project Delivery & Execution

• Own end-to-end delivery of Amazon WHS’s most complex, high-capex projects that deliver the highest safety entitlement across the network, such as Load Quality technology
• Lead multi-year, cross-functional engineering control projects including automation, ergonomic solutions, material handling equipment, and other large-scale solutions
• Ensure projects deliver their planned safety entitlement on time and within budget across all Amazon business units and geographies
• Drive execution excellence through rigorous program management, anticipating and mitigating risks before they impact delivery

WHS Business Operations & Strategic Initiatives

• Own and drive business processes like the WHS goal-setting process, facilitating alignment meetings with VPs and Directors across the organization
• Drive reporting and alignment processes for safety initiatives, ensuring clear line-of-sight from projects to safety outcomes
• Serve as a strategic partner to WHS leadership on portfolio prioritization, resource allocation, and organizational planning

Executive Stakeholder Management & Influence

• Build and maintain strong relationships with Directors and VPs across WHS, Operations, Finance, and Engineering to ensure successful project adoption and sustained safety improvements
• Influence senior leaders without direct authority to drive alignment across multiple business units and geographies with competing priorities

Performance Management & Strategic Reporting

• Track and report on project delivery metrics including on-time delivery rate, capex plan adherence, and safety entitlement achievement
• Provide regular updates to senior leadership on project status, business operations initiatives, risks, and mitigation plans
• Develop insights from project and incident data to inform portfolio prioritization and strategic planning

About the team

Our team is dedicated to engineering risk out of Amazon's operations through innovative program delivery and strategic organizational leadership. We execute Amazon's largest and most complex safety projects across the global network, working across multiple business units to implement solutions that protect our employees while maintaining operational excellence. The team's mission focuses on delivering high-impact safety improvements through capital investments in automation, ergonomic solutions, and process improvements, while also driving the business operations processes that ensure organizational alignment and execution excellence across WW WHS. Our collaborative approach brings together expertise from Operations, Engineering, and WHS to deploy comprehensive safety solutions that drive measurable reductions in incident rates across the network.

Basic Qualifications

• Bachelor's degree
• 7+ years of program or project management experience
• 7+ years of working cross functionally with tech and non-tech teams experience
• 7+ years of managing, analyzing and communicating results to senior leadership experience
• Experience implementing repeatable processes and driving automation or standardization
• Experience defining program requirements and using data and metrics to determine improvements
• Experience delivering projects within scope, time, budget and quality

Preferred Qualifications

• MBA
• 10+ years of program or project management experience
• Experience working with, presenting to and influencing senior executives up to VP level