Principal Program Manager - Rail and Transit

About the Role

Parsons is seeking an amazingly talented Program Manager, Principal to join our Critical Infrastructure team. This role involves working closely with a client to ensure passenger and employee safety, improve equipment reliability, and oversee maintenance contracts for elevator and escalator systems in public transit, airports, rail systems, hospitals, universities, or comparable facilities.

Responsibilities

• Contract Management Support:
  • Review contractor compliance with contractual obligations.
  • Evaluate preventive and corrective maintenance activities.
  • Review staffing plans and technician qualifications.
  • Verify adherence to maintenance schedules.
  • Review invoices, work orders, and supporting documentation.
  • Evaluate change orders and contract modifications.
  • Provide recommendations regarding contract performance.
• Maintenance Oversight:
  • Conduct routine and unannounced field inspections.
  • Observe preventive maintenance activities.
  • Verify corrective maintenance work.
  • Confirm proper documentation of completed work.
  • Review equipment shutdowns and restoration activities.
  • Verify compliance with maintenance procedures and manufacturer recommendations.
• Performance Monitoring:
  • Develop and monitor Key Performance Indicators (KPIs) such as equipment availability, MTBF, MTTR, response time, and preventive maintenance completion rate.
  • Provide monthly and quarterly performance analyses identifying trends, recurring issues, and recommended corrective actions.
• Equipment Condition Assessments:
  • Perform periodic condition assessments.
  • Evaluate equipment remaining useful life.
  • Identify recurring maintenance issues.
  • Recommend modernization priorities.
  • Review major repair recommendations.
  • Validate replacement recommendations submitted by the maintenance contractor.
• Safety and Regulatory Compliance:
  • Verify compliance with applicable safety codes and standards.
  • Support required inspections and testing.
  • Review inspection deficiencies.
  • Monitor corrective actions.
  • Evaluate lockout/tagout practices.
  • Review emergency shutdown procedures.
  • Support accident and incident investigations involving vertical transportation equipment.
• Station Operations Coordination:
  • Coordinate maintenance activities to minimize impacts on passengers.
  • Review outage scheduling.
  • Recommend strategies to reduce service disruptions.
  • Assist in planning maintenance during non-peak revenue hours.
  • Coordinate with station operations, maintenance, facilities, and accessibility staff.
• Accessibility Compliance:
  • Monitor elevator availability to support accessibility requirements.
  • Review contractor response to accessibility-related outages.
  • Recommend operational improvements that minimize impacts on passengers with disabilities.
  • Evaluate maintenance practices affecting accessibility.
• Asset Management Support:
  • Maintain equipment condition data.
  • Support capital improvement planning.
  • Recommend maintenance optimization strategies.
• Procurement Support:
  • Develop technical specifications and performance standards.
  • Conduct bid evaluations and technical proposal reviews.
  • Support procurement of future maintenance and modernization contracts.
• Meetings and Reporting:
  • Attend weekly coordination meetings, monthly contractor performance meetings, quarterly management reviews, and annual maintenance program reviews.
  • Prepare deliverables including monthly contract performance reports, KPI dashboards, equipment reliability analyses, field inspection reports, and executive summary reports.

Qualifications

• Bachelor's Degree in Engineering or related technical/business field.
• 15+ years of related work experience.
• Previous project management experience on similar or related projects.
• 10+ years of experience with elevator and escalator systems.
• Demonstrated experience overseeing maintenance contracts for public transit, airports, rail systems, hospitals, universities, or comparable facilities.
• Knowledge of applicable elevator and escalator codes and accessibility requirements.
• Experience in contract administration and performance auditing.
• Expertise in asset management and lifecycle planning.
• Strong analytical, reporting, and stakeholder coordination skills.

Preferred Qualifications

• Project Management Professional (PMP) certification.
• NAESA Qualified Elevator Inspector (QEI) certification.
• BS in Mechanical Engineering (or approved equivalent).

Pay

Salary Range: $148,300.00 - $266,900.00

Benefits

• Medical, dental, and vision insurance.
• Paid time off.
• Employee Stock Ownership Plan (ESOP).
• 401(k) plan.
• Life insurance.
• Flexible work schedules.
• Holidays.