Principal Program Manager - AI Strategy

Key job responsibilities

• Define and own the end-to-end AI transformation strategy, roadmap, and operating model across multiple VP-level organizations
• Build and lead a federated program structure (working groups, SPOCs, steering committees) that drives accountability while respecting distributed ownership
• Design productivity measurement frameworks that quantify AI's impact — including throughput metrics, complexity weighting, automation categorization, and baseline methodology
• Orchestrate the AI experimentation portfolio — connecting teams working on similar use cases, prioritizing investments, recommending scaling vs. sunset decisions, and synthesizing learnings
• Drive 1P AI platform adoption strategy, identifying high-impact use cases, removing adoption barriers, and partnering with product teams to shape tool roadmaps
• Lead executive communication — translating complex operational and AI impact data into compelling narratives for VP+ leadership through MBRs, QBRs, and strategic planning cycles
• Establish the governance model for AI experimentation including security review pathways, responsible AI guardrails, and scaling criteria
• Partner with analytics and data science teams to build dashboards and tracking mechanisms that provide real-time visibility into AI-driven efficiency gains
• Inform annual planning (OP1/OP2) by synthesizing experiment outcomes, common problem statements, and solution extensibility into resource and investment recommendations
• Serve as the cross-org "air traffic controller" — maintaining a bird's-eye view of all AI initiatives, identifying duplication, driving reuse, and ensuring initiatives sum to program-level goals

Basic Qualifications

• 7+ years of working cross functionally with tech and non-tech teams experience
• 7+ years of program or project management experience
• 7+ years of managing, analyzing and communicating results to senior leadership experience
• Bachelor's degree
• Experience implementing repeatable processes and driving automation or standardization
• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• Experience delivering projects within scope, time, budget and quality
• Demonstrated experience leveraging generative AI tools to enhance workflow efficiency and productivity, with the ability to craft effective prompts and critically evaluate AI-generated outputs in a professional setting
• Experience identifying opportunities to integrate AI solutions into products and services to drive business value.