Principal Product Risk Manager

About the role

Capital One is seeking an autonomous, action-oriented Principal Product Risk Manager to join our growing internal Risk and Compliance team within Network Operations. This role operates independently from the corporate Risk Office, focusing directly on operational execution, participant monitoring, and regulatory adherence across our network.

Responsibilities

• Network Risk & Regulatory Monitoring: Oversee and enhance frameworks to monitor network participants, sponsored entities, and transaction flows for regulatory adherence and compliance
• High Brand-Risk Oversight: Build, refine, and enforce mechanisms to detect, monitor, and mitigate transactions in prohibited or high-risk merchant categories
• Process & Controls Implementation: Translate high-level risk mandates into practical, day-to-day operational controls, workflows and processes
• Complaints & Participant Governance: Support the oversight of participant complaints and sponsored participant frameworks to ensure financial institution backing and regulatory alignment
• Cross-Functional Collaboration: Partner with data experts, internal audit, and legal/risk counterparts to drive task-oriented execution on evolving network mandates
• Team & Mandate Execution: Provide direction to a small, specialized team, guiding process execution and data-driven risk monitoring without micromanagement

Qualifications

Basic Qualifications: High School Diploma, GED or equivalent certification, At least 5 years of experience in operational risk, financial processes, compliance or project management

Preferred Qualifications: Bachelor's or Master's Degree, Experience in payment networks, participant monitoring, sponsored participant structures or card and merchant network risk, Legal training or internal audit experience with a focus on translating governance requirements into operational reality, Familiarity working alongside data management or analytics teams to build monitoring mechanisms and reporting dashboards, Experience designing policy, monitoring or enforcement mechanisms for high-risk merchant categories

Pay

The minimum and maximum full-time annual salaries for this role are: McLean, VA: $151,900 - $173,400, Richmond, VA: $138,100 - $157,700, Houston, TX: $138,100 - $157,700. This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.